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Solid event tool with broad functionality
December 01, 2022

Solid event tool with broad functionality

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bizzabo

I have used Bizzabo to manage registration for several small regional customer events that did not require payment. I have also worked on a couple larger fee based events that were set up by others. The larger events required payments and class registration.
  • Handles refunds, cancellations and registration changes
  • Nice looking site layout that is fairly easy to customize
  • Easy reporting and stats access
  • Need ability to save exported report format instead of customizing each time
  • Some of the site menu and formatting options are inflexible or a little less-than-intuitive to use
  • Seamless pre-event registrant and on-site management
  • Easy to use interface with many options and customization
  • Customers like the ease of registration

Do you think Bizzabo delivers good value for the price?

Yes

Are you happy with Bizzabo's feature set?

Yes

Did Bizzabo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bizzabo go as expected?

I wasn't involved with the implementation phase

Would you buy Bizzabo again?

Yes

Overall this is a solid event scheduling tool with plenty of options. The learning curve is not overly steep but it does take some toying to get things just the way you want, and a few things required some creative workarounds. Registration reports are easy to customize but it would be nice to have an option to save custom reports. When customers needed refunds or adjustments to registration, it was easy to handle and worked well.