Bizzabo - A Good Start
Our event required a seamless registration and check-in process for attendees including an app and the on-site Klik technology.
Starting at $14,999 per year
View PricingOverview
What is Bizzabo?
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and…
Recent Reviews
How Bizzabo Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Registration, RSVP, and ticketing (18)7.777%
- Event analytics (17)7.676%
- Audience engagement (16)6.666%
- Email marketing (18)6.262%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $14,999 per year
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bizzabo?
Bizzabo's event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform that enables Event Experience Leaders to manage events, engage audiences, activate communities, to deliver business outcomes. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo Features
- Supported: Manage an entire event portfolio from a single platform.
- Supported: Deliver more engaging, human, and impactful experiences.
- Supported: Grow a community and drive Return on Event with cross-event analytics and rich data insights
- Supported: Produce in-person, virtual, and hybrid experiences and execute any event type
- Supported: Execute any event at any scale, from 10 attendees to 10 million.
- Supported: Expert professional services and support serve as a seamless extension of an in-house team.
Bizzabo Screenshots
Bizzabo Videos
You Don’t Just Need an Event Platform
Event Experience
Event Networking: Empowering Event Attendees To Connect
Boosting Event Engagement With Bizzabo's Audience Reactions
The Video Capabilities of the Event Experience OS
Bizzabo - App Market
Bizzabo’s Event Experience Lab: An Approach to Event Success
Bizzabo Integrations
Bizzabo Competitors
Bizzabo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Bizzabo Downloadables
Frequently Asked Questions
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo starts at $14999.
Reviewers rate Participant roles & permissions highest, with a score of 8.1.
The most common users of Bizzabo are from Mid-sized Companies (51-1,000 employees).
Bizzabo Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 40% |
Comparisons
Compare with
Reviews and Ratings
(103)Attribute Ratings
Reviews
(1-25 of 58)Companies can't remove reviews or game the system. Here's why
October 24, 2023
Bizzabo - A Good Start
Our event required a seamless registration and check-in process for attendees including an app and the on-site Klik technology.
- Great reporting tools and data analytics
- Portal was easy to use
- The printed badges were high quality
- lovely staff
- Bizzabo and Klik integration needs a lot of work, the platforms don't currently speak to each other and aren't intuitive, it lead to issues
- The app needs work, we had glitches on-site causing slow downs to our attendees
- The check-in process is too manual and too long when you factor in searching the attendee's name and sticking the Klik badge on - a QR code would be an amazing solution!
October 23, 2023
Events run right!
Bizzabo helps us coordinate events and schedules when we host in-person conferences. It's been a solid platform for a few years and allows us to coordinate our in-person/hybrid annual customer conference with attendees from across the globe. There has been no issues or challenges with the event platform and it has always met our needs.
- Organization
- Ease of use
- Consumer friendly
- Sign up for sessions within the events.
- Visibility into which users are attending which events during the day.
July 06, 2023
Overall, this is a great product!
I set up programs in Marketo that sync data from Bizzabo to Marketo and SFDC. I also led the new integration effort between Marketo and Bizzabo. I also support users as their first line of tech support. In this role, I troubleshoot various problems and issues they have with emails, webpages, and registration flows. I've built templates for users to clone to make creating events easier.
- Easy event creation
- Live support
- Administration
- Integration roll out
- Program duplication
- Email sends
June 30, 2023
Marketing Manager
We use it for both small and larger events when we want a personalized landing page and a more in depth registration process. It also allows us to use promo codes for our partners and high value prospects. We like the amount of customization that it provides along with the event emails.
- Customization
- Logic
- Easy to use
- Sometimes it takes awhile to load
- I'd like more widget options
We chose Bizzabo for 2 years of running our client user conference. 2022 was a virtual event, and 2023 was in person with on-demand viewing after. Both times Bizzabo handled registrations (both free and paid), hosted our event website, agenda, and post-event content. We needed a platform that had a mobile app for the in-person conference, and Bizzabo handled that along with messaging services at the event.
- Event Registration.
- On-Demand recordings.
- Mobile App.
- Website template variety is lacking.
- Agenda options are limited.
- Badge scanning is an additional fee.
June 29, 2023
A Solid Platform With A Good Streaming Solution
We are an event management company and use the platform to host virtual and hybrid events. The platform allows us to stream live or pre-recorded sessions to attendees. You can also purchase their on-site solution to check attendees in and print badges.
- Offers different streaming solutions
- Easy to customize your event website
- Dedicated customer service manager
- We have cookie issues where some of our clients have problems using the platform
- Many speakers don't receive the forgot password email to reset their email and there is no other way for them to do it
- Occasionally run into latency issues
June 28, 2023
What's the buzz about Bizzabo?
We use Bizzabo for ticketing and event registration/management. In the past we've had disjointed solutions like Eventbrite, etc, but Bizzabo allows us to use 1 tool. We've done both in-person and virtual events, as Bizzabo has a nice streaming solution that we've used for several webinars. The process for customers is excellent and streamlined.
- Ticketing
- Check-In
- Hosting virtual events
- Badge printing is limited
- The event website editor is limited
- The back-end interface is a little messy and complicated.
June 28, 2023
A good tool for in person event!
Score 6 out of 10
Vetted Review
Verified User
We use Bizzabo as a platform event. It is great for big events like sales meetings, and customers' on-site event. We are also using it for webinars but I think the digital part could be improved. We had several problems during live webinars and it was not easy to solve them. I suggest simplifying the registration and access processes for online events
- Webpage
- On site process
- Template
- Builder
- Integration with Salesforce
- Online event
June 28, 2023
Event planning and implementation
We Set up events, promo codes, contact info of attendees and handle ticketing sales. Use the platform to track where we are and how many tickets are available.
- Notify when tickets are sold
- Easy to transfer tickets
- Accurate info
- Summary and data info
- Email assoc with customer should be changeable without deleting
- Faster notification for the ticket holder, there has been some waiting and lag of confirmation emails
Bizzabo was our company's solution for running virtual events during the pandemic. We work almost exclusively with government agencies, and Bizzabo's knowledge and experience of the virtual-event world guided us to successful events with said agencies. Bizzabo is constantly utilizing new technologies to improve the one-on-one experience that is no longer exclusive to in-person events. These events have helped engage countless attendees with our exhibitors and sponsors, all from the comfort of their homes or office.
- In-house, web-based video streaming service.
- Integration with Zoom, Youtube, and Vimeo.
- Easy drag-and-drop site editor.
- The robust registration system, albeit a limited logistics system for certain fields.
- Built-in event analytics.
- Extremely responsive support.
- Extensive API system.
- Some interruptions in service are sporadic but are being worked on by their support team.
- More customization for the website builder would be nice- although customizable, CSS and Javascript is a must for complex features on the website.
June 22, 2023
Bizzabo has been the best event management software we have ever used. They live up to their promises.
Our organization uses Bizzabo for almost all of our event needs; registrations, session selections, speaker/talent/exhibitor/sponsor contracting and document management, on-site check-in, badge printing, session scanning, event app, etc. It has become almost our one and only tool for events. We also recently started using Bizzabo instead of Zoom for staff meetings for our remote team members.
- Event Registration
- Event App
- Post Event Data
- Session Scanning
- Lead Retrieval
- Bizzabo's email tool could use a good update to allow for more customization and easier functionality.
- Bizzabo's survey and polls tool could also use an update to allow for easier use of selected audiences, more customization, easier duplication, and better alerts and confirmations.
- It would make Bizzabo's registration tool even better if you were able to easily sell add-on tickets and group tickets (without every registrant's name at the time of check-out)
June 22, 2023
Bizzabo: All Smoke and Mirrors
Bizzabo was meant to be used as a holistic online tool within our organization for event registration, email confirmations, virtual events platform, and online event page. We did not have a tool like this previously and were using many different tools for event registration, event confirmations, and virtual events. Bizzabo seemed to provide an easy solution to our event challenges.
- Sales. The sales process was done extremely well, and was the only thing that Bizzabo does well.
- Learning Resources. During the sales process, it is made very clear that once you sign a contract, you will have endless resources available to you for self-learning. The links to these tools were broken or outdated. Bizzabo completes so many updates to their platform but doesn't update the learning pages to reflect. You are sent an Excel spreadsheet with a checklist of items to work your way through and links are given, but the majority of the links were broken. The learning videos were very high-level. The online resources that didn't have the links broken, were more like blog posts followed by user comments.
- Support Management. I had weekly and then bi-weekly calls with our support account manager to help our team learn the basics of using Bizzabo. These were more of a sales call where Bizzabo was continually trying to upsell us or ask us how they can support us with more events in the future. I repeatedly kept telling our support manager that we don't need support for in-person events, yet each week was another opportunity for Bizzabo to ask us how they can support us for in-person events.
- Transparency. During the sales process and practice demos, Bizzabo came across very clear that the platform was easy to use and very user friendly. Consider it like this; you purchase a Ford but it has Ferrari parts and the instructions are in Italian.
- Sales Process. In my opinion, very in your face about signing a contract. Bizzabo will email you non-stop until they get a signed contract.
June 22, 2023
Bizzabo's Events
We used Bizzabo during our external clients events we hosted onsite. It was helpful in showing the agenda and presenting a professional feel to our event.
- Look professional
- User friendly on client end
- App works nicely
- Sponsorship leads needs to work
- We never received our lead information from last year and no explanation why or a partial refund for services that were advertised but not accessible
- Price decrease
We currently use Bizzabo as our event management and registration tool for our annual user conference. It allows us to easily create an event website with pre-loaded templates, helps to manage and process ticket sales and payments, tracks registrations, supports onsite registration, lead capture for event sponsors and enables our mobile app.
- Event webpage templates
- Easy to set up mobile app
- Onsite check in and name badges
- Lead capture devices
- Surveys and Polls
- Reporting
June 21, 2023
Scalable and friendly user
Marketing hosts several online and hybrid events a year aimed to attract potential clients and talent as well. Most of these events are global or regional ones.
- Whitelabeling space and URLs
- Agenda set up
- Automated communications
- Integrations
- Add ons such as language providers
- Analytics
We use Bizzabo for our conference app and badging requirements.
- Their APIs allowed us to integrate with our core-systems, making contact and registration information easily transfered.
- The user interface is smooth and easy to navigate.
- The check-in process is quick and slick.
- How data is managed between the app and backend sometimes leaves disconnects that require manual refreshes in both the user app and the registration process.
- The who viewed your profile notification is sometimes viewed as intrusive.
February 27, 2023
Bizzabo is great for Tech!
We use Bizzabo for virtual and hybrid events for our internal and external stakeholder events. Our company has employees and clients all over the world, so Bizzabo makes it easy for us to connect regardless of the location.
- Easy to navigate
- Provides user support
- Overall positive attendee experience
- Update how to videos for the latest version
- Double check preservation materials during the selling process
February 27, 2023
Buzz over to Bizzabo for Business
Our association uses Bizzabo to host our virtual conferences and has been doing so for nearly 3 years. I joined the association during our first contract and then renewed with Bizzabo for another year. There are many benefits to hosting events with Bizzabo, including copying previous events, pulling analytics, having an app, and building out the platform. Our recent annual conference hosted over 40 OnDemand sessions, 16 exhibitors, 3 live keynotes, and 12 live Q&A sessions with speakers.
- There are a lot of customizable features
- They have wonderful customer service
- When the report system does work, these are extremely helpful
- They give you the ability to host sessions in the platform or embed a Zoom link
- Our attendees complained about having to login every time to view content
- You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
- The email system is hard to format within Bizzabo
- Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
- Reports were missing data and it took two weeks to get corrected
- When recording a session, you have to go back and download it, and then upload it. This process should be easier.
February 21, 2023
Perfect if you want a one stop shop for your conferences
Bizzabo is our main customer experience platform: it manages our public content, the event agenda and speakers, and everything related to billing and ticketing and comms.
- Automated app creation
- Registration
- Reporting
- Admin user experience
- Design and user ux
- In venue app
January 20, 2023
A Smaller yet feisty workhorse that is worth a second look.
We currently use Bizzabo to Offer a Mobile App, Polling, Agenda Management, Community and chat services, as well as Online Services and Lead Tracking. It allows us to offer a unified platform for events management and registration and connects to our CRM through API
- Terrific Implementation Services
- Intuitive Web Interface for Events Setup and Analytics
- Fast Mobile App for on-site attendee usage
- APIs and Documentation
- Customer Service isn't knowledgable enough at times
- Customer Services "rushes", either via automation or manual usage, to Close tickets
- At times, the platform becomes unresponsive without a status page to refer to for updates
- The User interface and speed of the Onsite Command App Session Scanning is slow to respond and requires a significant increase in bandwidth on site.
December 09, 2022
Event professional
I have purchased Bizzabo for two companies in my current and previous roles. I am very happy with the tool. This is the best event management tool I have used. I have hosted over 18 events on the platform, including two notable events with budgets in the multiple-million-dollar range. These events have been in-person and hybrid. We had 20 sponsors and exhibitors. I have collected revenue and hosted internal/free events. The product and support from the Bizzabo team are fantastic. During the purchase process, the team worked to ensure I understood the capabilities of all the packages they offer. I will be a repeat customer.
- App/website building
- White label app
- MarTech integration
- Agenda template/upload
- Analytics reporting
December 01, 2022
Solid event tool with broad functionality
I have used Bizzabo to manage registration for several small regional customer events that did not require payment. I have also worked on a couple larger fee based events that were set up by others. The larger events required payments and class registration.
- Handles refunds, cancellations and registration changes
- Nice looking site layout that is fairly easy to customize
- Easy reporting and stats access
- Need ability to save exported report format instead of customizing each time
- Some of the site menu and formatting options are inflexible or a little less-than-intuitive to use
November 11, 2022
Bizzabo is great and I look forward to see the future improvements
We used Bizzabo to handle virtual conferences. Bizzabo was used as a virtual platform for attendee to view presentation sessions and to connect with other's in their industry from a distance. Bizzabo also provided a registration system for us to collect attendee's information, log into the platform and for the attendees to provide payment.
- User friendly
- Easy login for attendees
- Reliable streaming service and connection
- The internal email campaign system can be improved
- Provide a polling service
- Improve the native streaming service
November 08, 2022
Bizzabo
We wanted a solution to help us register our 1500+ employees, seamlessly capturing all the information we needed ahead of the event and easily communicating everything we had prepared for the event. Bizzabo helped us collect all the information we need, keep our employees informed and engaged and seamless check-in and stream attendees on the day.
- Registration
- Check In
- Streaming
- Networking
- Virtual Engagement
- Connecting Hybrid
November 03, 2022
Bizzabo for Events
We use Bizzabo for event registration and management for events large and small.
Some main problems Bizzabo has solved:
- Alleviated the bottle-neck between our web team and events team for creating and updating the landing pages
- Smooth speaker and sponsor portals so repeat speakers and sponsors don't have to submit their assets multiple times
- Easy mobile app to make automatic updates to
Some main problems Bizzabo has solved:
- Alleviated the bottle-neck between our web team and events team for creating and updating the landing pages
- Smooth speaker and sponsor portals so repeat speakers and sponsors don't have to submit their assets multiple times
- Easy mobile app to make automatic updates to
- Easy to read analytics
- Notifications and updates about your event and how its progressing
- Super easy on the attendee end
- Editing the landing pages can be a little difficult - lots of back and forth
- Free vs paid registration features - there are some features where its either one or the other (session registration) that I wish was available for both types
- Issues with Marketo integration