Overview
What is Bizzabo?
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and…
Events run right!
Marketing Manager
Great for Virtual and Mid-sized in-person events - Easy to use!
A Solid Platform With A Good Streaming Solution
What's the buzz about Bizzabo?
A good tool for in person event!
Event planning and implementation
The perfect solution to in-person events when companies are still virtual.
Bizzabo has been the best event management software we have ever used. They live up to their promises.
Bizzabo: All Smoke and Mirrors
Bizzabo's Events
Bizzabo: A Middle-of-the-Road Event Management Experience
Scalable and friendly user
How Bizzabo Differs From Its Competitors
Event Formats
Event Formats
Data Usage
Event Formats
Data Usage
Event Formats
Data Usage
Event Formats
- In-person conferences & regional and small format events
- Virtual conferences, cohorts, and staff meetings
Event Formats
Event Formats
Data Usage
Event Formats
Data Usage
Event Formats
Data Usage
Data Usage
Event Formats
Data Usage
Event Formats
Event Formats
Data Usage
Event Formats
Data Usage
Event Formats
Data Usage
Event Formats
Data Usage
reach of audience and their engagement to capture during the event were important to event organiser. Bizzabo backend provided details for marketing team to analyze attendee behaviour in order to personalise the event experience and …
Data Usage
Event Formats
Data Usage
Event Formats
Data Usage
Platform Experience
Performance
Platform Experience
Performance
Platform Experience
Performance
Platform Experience
Unfortunately, when virtual attendees failed to clickthrough to the event via the confirmation email with their magic link, they were subjected to a multi-step login process that mimicked registration. This was a …
Performance
When we faced stabilization issues with the platform (lost data, platform access, …
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Registration, RSVP, and ticketing (18)7.777%
- Event analytics (17)7.676%
- Audience engagement (16)6.666%
- Email marketing (18)6.262%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $14,999 per year
Features
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
- 7.3Responsive Design for Web Access(11) Ratings
Web design aimed at producing easy-to-read sites across a range of different devices.
- 7.8Mobile Application(13) Ratings
A dedicated app for iOS and/or Android.
- 7.7Dashboard / Report / Visualization Interactivity on Mobile(14) Ratings
In-app dashboard reports and data visualization.
Online Meetings / Events
Features related to hosting and attending meetings and events online.
- 7.2Calendar integration(13) Ratings
Scheduling capabilities integrate with users’ Calendars.
- 6.6Meeting initiation(11) Ratings
Meetings can be easily initiated, whether they are scheduled or on the fly.
- 6.9Integrates with social media(8) Ratings
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
- 7.2Record meetings / events(10) Ratings
Meetings and webinars can be recorded for playback.
- 6.7Slideshows(9) Ratings
Presenters can present slideshows during the meeting within the web conferencing platform.
- 7.6Event registration(15) Ratings
Attendees can register in advance for upcoming online events (such as webinars).
Online Events Collaboration
Features related to collaboration between attendees during web conferences, webinars, and other online events.
- 7.6Live chat(10) Ratings
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
- 7.1Audience polling(11) Ratings
Presenters can ask for audience input.
- 7.2Q&A(12) Ratings
Attendees can ask questions during the presentation.
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
- 7.9User authentication(14) Ratings
Administrators can require users to authenticate their identities before joining a meeting.
- 8.1Participant roles & permissions(15) Ratings
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
- 7.6Confidential attendee list(11) Ratings
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Online Events Marketing
Features related to the marketing and branding of online events, and use of online events for marketing purposes.
- 7.6Branding options(15) Ratings
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
- 7Integration to Marketing Automation(12) Ratings
Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.
- 7.7Attendee list export(16) Ratings
The ability to export lists of event participants.
Virtual Event
These are features for Virtual Event software.
- 7.7Registration, RSVP, and ticketing(18) Ratings
Attendees can register, RSVP, and/or purchase tickets for the event in advance
- 6.2Email marketing(18) Ratings
Personalized email marketing to registered attendees, either within the software or through integrations
- 7.2Livestreaming(13) Ratings
Events can be broadcast live to hundreds or thousands of attendees
- 6.6Audience engagement(16) Ratings
Interactive features like live chat, polls, Q&A, and gamification
- 6.5Event recording(12) Ratings
Events can be recorded so that attendees can rewatch presentations at a later time
- 4.4Virtual booths(5) Ratings
Sponsors can set up customizable virtual booths that attendees can visit
- 6.2Networking(16) Ratings
Video and text chats specifically for attendee networking are available
- 7.6Event analytics(17) Ratings
Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bizzabo?
Bizzabo Features
- Supported: Manage an entire event portfolio from a single platform.
- Supported: Deliver more engaging, human, and impactful experiences.
- Supported: Grow a community and drive Return on Event with cross-event analytics and rich data insights
- Supported: Produce in-person, virtual, and hybrid experiences and execute any event type
- Supported: Execute any event at any scale, from 10 attendees to 10 million.
- Supported: Expert professional services and support serve as a seamless extension of an in-house team.
Bizzabo Screenshots
Bizzabo Videos
Bizzabo Integrations
Bizzabo Competitors
Bizzabo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | English |
Bizzabo Downloadables
Frequently Asked Questions
Bizzabo Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 30% |
Mid-Size Companies (51-500 employees) | 30% |
Enterprises (more than 500 employees) | 40% |
Comparisons
Compare with
Reviews and Ratings
(103)Attribute Ratings
Reviews
(1-25 of 58)Bizzabo - A Good Start
- Great reporting tools and data analytics
- Portal was easy to use
- The printed badges were high quality
- lovely staff
- Bizzabo and Klik integration needs a lot of work, the platforms don't currently speak to each other and aren't intuitive, it lead to issues
- The app needs work, we had glitches on-site causing slow downs to our attendees
- The check-in process is too manual and too long when you factor in searching the attendee's name and sticking the Klik badge on - a QR code would be an amazing solution!
Events run right!
- Organization
- Ease of use
- Consumer friendly
- Sign up for sessions within the events.
- Visibility into which users are attending which events during the day.
Overall, this is a great product!
- Easy event creation
- Live support
- Administration
- Integration roll out
- Program duplication
- Email sends
Marketing Manager
- Customization
- Logic
- Easy to use
- Sometimes it takes awhile to load
- I'd like more widget options
- Event Registration.
- On-Demand recordings.
- Mobile App.
- Website template variety is lacking.
- Agenda options are limited.
- Badge scanning is an additional fee.
A Solid Platform With A Good Streaming Solution
- Offers different streaming solutions
- Easy to customize your event website
- Dedicated customer service manager
- We have cookie issues where some of our clients have problems using the platform
- Many speakers don't receive the forgot password email to reset their email and there is no other way for them to do it
- Occasionally run into latency issues
What's the buzz about Bizzabo?
- Ticketing
- Check-In
- Hosting virtual events
- Badge printing is limited
- The event website editor is limited
- The back-end interface is a little messy and complicated.
A good tool for in person event!
- Webpage
- On site process
- Template
- Builder
- Integration with Salesforce
- Online event
Event planning and implementation
- Notify when tickets are sold
- Easy to transfer tickets
- Accurate info
- Summary and data info
- Email assoc with customer should be changeable without deleting
- Faster notification for the ticket holder, there has been some waiting and lag of confirmation emails
- In-house, web-based video streaming service.
- Integration with Zoom, Youtube, and Vimeo.
- Easy drag-and-drop site editor.
- The robust registration system, albeit a limited logistics system for certain fields.
- Built-in event analytics.
- Extremely responsive support.
- Extensive API system.
- Some interruptions in service are sporadic but are being worked on by their support team.
- More customization for the website builder would be nice- although customizable, CSS and Javascript is a must for complex features on the website.
Bizzabo has been the best event management software we have ever used. They live up to their promises.
- Event Registration
- Event App
- Post Event Data
- Session Scanning
- Lead Retrieval
- Bizzabo's email tool could use a good update to allow for more customization and easier functionality.
- Bizzabo's survey and polls tool could also use an update to allow for easier use of selected audiences, more customization, easier duplication, and better alerts and confirmations.
- It would make Bizzabo's registration tool even better if you were able to easily sell add-on tickets and group tickets (without every registrant's name at the time of check-out)
Bizzabo: All Smoke and Mirrors
- Sales. The sales process was done extremely well, and was the only thing that Bizzabo does well.
- Learning Resources. During the sales process, it is made very clear that once you sign a contract, you will have endless resources available to you for self-learning. The links to these tools were broken or outdated. Bizzabo completes so many updates to their platform but doesn't update the learning pages to reflect. You are sent an Excel spreadsheet with a checklist of items to work your way through and links are given, but the majority of the links were broken. The learning videos were very high-level. The online resources that didn't have the links broken, were more like blog posts followed by user comments.
- Support Management. I had weekly and then bi-weekly calls with our support account manager to help our team learn the basics of using Bizzabo. These were more of a sales call where Bizzabo was continually trying to upsell us or ask us how they can support us with more events in the future. I repeatedly kept telling our support manager that we don't need support for in-person events, yet each week was another opportunity for Bizzabo to ask us how they can support us for in-person events.
- Transparency. During the sales process and practice demos, Bizzabo came across very clear that the platform was easy to use and very user friendly. Consider it like this; you purchase a Ford but it has Ferrari parts and the instructions are in Italian.
- Sales Process. In my opinion, very in your face about signing a contract. Bizzabo will email you non-stop until they get a signed contract.
Bizzabo's Events
- Look professional
- User friendly on client end
- App works nicely
- Sponsorship leads needs to work
- We never received our lead information from last year and no explanation why or a partial refund for services that were advertised but not accessible
- Price decrease
- Event webpage templates
- Easy to set up mobile app
- Onsite check in and name badges
- Lead capture devices
- Surveys and Polls
- Reporting
Bizzabo is not well-suited for virtual events as the agenda and timing fine details aren't easily user-friendly.
Scalable and friendly user
- Whitelabeling space and URLs
- Agenda set up
- Automated communications
- Integrations
- Add ons such as language providers
- Analytics
We faced a challenge with a translator provider, so events that need to be hosted in several languages need more set up time than a solo language one.
- Their APIs allowed us to integrate with our core-systems, making contact and registration information easily transfered.
- The user interface is smooth and easy to navigate.
- The check-in process is quick and slick.
- How data is managed between the app and backend sometimes leaves disconnects that require manual refreshes in both the user app and the registration process.
- The who viewed your profile notification is sometimes viewed as intrusive.
Bizzabo is great for Tech!
- Easy to navigate
- Provides user support
- Overall positive attendee experience
- Update how to videos for the latest version
- Double check preservation materials during the selling process
Buzz over to Bizzabo for Business
- There are a lot of customizable features
- They have wonderful customer service
- When the report system does work, these are extremely helpful
- They give you the ability to host sessions in the platform or embed a Zoom link
- Our attendees complained about having to login every time to view content
- You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
- The email system is hard to format within Bizzabo
- Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
- Reports were missing data and it took two weeks to get corrected
- When recording a session, you have to go back and download it, and then upload it. This process should be easier.
My biggest compliment is that you can build out your own conference pages and customize them to fit your needs. I have worked with a company before who I would have to send these updates to and then wait for them to complete. It is wonderful to be able to go into the system and do it myself.
Perfect if you want a one stop shop for your conferences
- Automated app creation
- Registration
- Reporting
- Admin user experience
- Design and user ux
- In venue app
A Smaller yet feisty workhorse that is worth a second look.
- Terrific Implementation Services
- Intuitive Web Interface for Events Setup and Analytics
- Fast Mobile App for on-site attendee usage
- APIs and Documentation
- Customer Service isn't knowledgable enough at times
- Customer Services "rushes", either via automation or manual usage, to Close tickets
- At times, the platform becomes unresponsive without a status page to refer to for updates
- The User interface and speed of the Onsite Command App Session Scanning is slow to respond and requires a significant increase in bandwidth on site.
Bizzabo Onsite Services can be tricky if you a) haven't done it before or b) lack the onsite technical resources to assist. Bizzabo's Session Scanning speed is significantly slower than competitors so you must have more scanners available.
Event professional
- App/website building
- White label app
- MarTech integration
- Agenda template/upload
- Analytics reporting
Solid event tool with broad functionality
- Handles refunds, cancellations and registration changes
- Nice looking site layout that is fairly easy to customize
- Easy reporting and stats access
- Need ability to save exported report format instead of customizing each time
- Some of the site menu and formatting options are inflexible or a little less-than-intuitive to use
Bizzabo is great and I look forward to see the future improvements
- User friendly
- Easy login for attendees
- Reliable streaming service and connection
- The internal email campaign system can be improved
- Provide a polling service
- Improve the native streaming service
Bizzabo
- Registration
- Check In
- Streaming
- Networking
- Virtual Engagement
- Connecting Hybrid
Bizzabo for Events
Some main problems Bizzabo has solved:
- Alleviated the bottle-neck between our web team and events team for creating and updating the landing pages
- Smooth speaker and sponsor portals so repeat speakers and sponsors don't have to submit their assets multiple times
- Easy mobile app to make automatic updates to
- Easy to read analytics
- Notifications and updates about your event and how its progressing
- Super easy on the attendee end
- Editing the landing pages can be a little difficult - lots of back and forth
- Free vs paid registration features - there are some features where its either one or the other (session registration) that I wish was available for both types
- Issues with Marketo integration
Less Appropriate: Booking meetings - we tried to use Bizzabo to book meetings for an event and it just turned into a mess. Pulling reports was like pulling teeth and was a VERY manual process to see who was signing up for what time