Bizzabo

Bizzabo

About TrustRadius Scoring
Score 5.9 out of 100
Bizzabo

Overview

Recent Reviews

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Pricing

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Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $14,999 per year

Features Scorecard

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Product Details

What is Bizzabo?

Bizzabo powers immersive in-person, virtual, and hybrid experiences. The Bizzabo Event Experience OS is an open platform that helps Event Experience Leaders to manage events, engage audiences, activate communities, and deliver business outcomes — all while keeping attendee data private and secure. The Event Experience Operating System has been built to drive Event Experience, aiming to give event organizers the tools they need to deliver personalized experiences, create magical moments that spark authentic connections, and cultivate evergreen communities that live beyond event day.

Bizzabo Features

  • Supported: Manage your entire event portfolio from a single, modern, platform.
  • Supported: Deliver more engaging, human, and impactful experiences.
  • Supported: Grow your community and drive Return on Event with cross-event analytics and rich data insights.
  • Supported: Produce in-person, virtual, and hybrid experiences
  • Supported: Execute any event at any scale, from 10 attendees to 10 million.
  • Supported: Expert professional services and world-class support serve as a seamless extension of your team.

Bizzabo Screenshots

Simplify the way you manage your entire event portfolio so you can build and execute events with ease.Explore powerful event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Automate it all. Manage hundreds of speakers with ease and impress them with their own customized VIP portal that has everything they need to know about your event.Make everyone feel present with embedded audience reactions —- your attendees can share their own reaction and sense everyone else’s. Allow attendees to share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzBuilt-in networking tools foster meaningful interactions

Bizzabo Videos

Event Experience
Ultimate Studio Production Suite
Bizzabo App Market
Audience Reactions
Event Networking
Bizzabo Event Experience Lab
Bizzabo Event Experience Lab

Bizzabo Downloadables

Bizzabo Integrations

Bizzabo Competitors

Bizzabo Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)40%

Bizzabo Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is Bizzabo?

Bizzabo is an all-in-on event registration built to handle every step of the event lifecycle, with features such as built-in customer relationship management (CRM), ticketing, and custom reporting.

How much does Bizzabo cost?

Bizzabo starts at $14999.

Who uses Bizzabo?

The most common users of Bizzabo are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

 (15)

Reviews

(1-6 of 6)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
We purchased Bizzabo to use for a virtual summit of 500-plus attendees. A business partner contracted with us to facilitate a virtual summit for their stakeholders. The summit was a one-day live virtual training event that was repeated once. The audience was a mixture of participants who used their phones or computers to participate in the event.
  • Worked with us to create a customized report to fit our needs.
  • User friendly platform to customize your event.
  • Constantly adding new features to enhance the user experience.
  • It would be nice to be able to receive a credit for no-show tickets instead of just losing them if people register and do not show up for the event.
  • If you buy a subscription and do not use all of your credits, you do not lose your credits. They would offer an extension until you can use them or the majority of them.
  • Help centers are better categorized so that you can easily find help when trying to customize your platform for your event.
  • The vendor/exhibitor needs improvement. Some platforms give the vendor/exhibitor the capability to design their virtual room. In Bizzabo, the event organizer has to upload handouts. The vendor/exhibitor is limited in what they can do.
I think Bizzabo is doing a great job continuing to enhance its platform and make it user-friendly. I think the Bizzabo mobile app could be improved to have the same features as watching on a computer. The app lacks some of the same features and can cause confusion to the participants and to the team who is trying to assist users during an event. The reports were customized, but the data was incorrect. I had to make a lot of corrections after the event with my reports. Bizzabo does have great analytics. I did not need them, but they would be helpful if you are in a sales or marketing environment that depends on those types of analytics.
Ashley Ronkowski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Bizzabo for our annual user conference. We use it for registration, the website widgets even though we use our own suite, agenda management, email communications in tandem with pardot and salesforce, and attendee check-in and badges. We use it as our event management platform for in-person events and previously virtual events.
  • Clean UI for users
  • integrations with other tools (SFDC)
  • plug and play widgets and learning. I was able to teach myself the tool relatively quickly
  • promo codes are easy to set up and use
  • Missing add-on tickets like training. this is key and many organizations use add-on ticket types. this needs to be added asap so that it's a seamless and easy process for event pros to set up within their registration instance.
  • We need more dashboards and reporting, or more detail around payments. I feel like this is a bit of a gray area and isn't as easy to dig into as it should be.
  • group pricing functionality could be built out more
  • build a community! bizzabo doesn't seem to value the community of its users or training. I would advise setting up training for users with their CSM or classes. you are kinda just left on your own to figure it out with very little guidance.
Bizzabo has been a great solution for our first-time event. It is encouraging to see many additional platform features and acquisitions over the last few months. We look forward to continuing to expand our footprint with the tool and it's reassuring that they continue to invest in improvements.
Score 6 out of 10
Vetted Review
Verified User
Review Source
My company used Bizzabo to plan our annual user conference. We held the conference in person for 3 years, but the last two years have been a virtual conference due to COVID. Over that time, we've used all the features the platform has to offer including registration, agenda creation, the user community, the event app, and virtual event broadcasting.
  • Registration/ticketing
  • Agenda creation and management
  • Event mobile app
  • Virtual event setup is missing features compared to other platforms
  • Virtual session live streaming is very barebones
  • Attendee interaction tools for virtual events
Bizzabo has very good tools to support in-person events. When we ran our user conference in-person, Bizzabo did a great job with offering multiple registration types, and the agenda was easy to set up. It is also great that it is an all-in-one event solution. Unfortunately, when we had to change our event to virtual, the tools that Bizzabo had were behind the competition. Streaming our sessions over the internet required us to use third party software, and the production value was limited with no easy way to overlay graphics or insert music. Bizzabo has said they were updating these systems, but I don't know when those changes will be complete.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Bizzabo to manage ticket sales and attendee communication for our networking events. We're a tech startup and have various events for customers and prospects, and Bizzabo is a great tool to sell tickets and track RSVPs. Bizzabo is primarily used by our events and marketing teams, as well as our sales team.
  • Ticket registration
  • Integrations (Slack, Paypal, Stripe)
  • Payments
  • Embeddable widgets
  • Their page builder is pretty weak. We use our own websites
  • Automatic email triggers
  • The "community"
Bizzabo is great if you hold lots of events with a high ticket price. They have a great ticketing system and it's really easy to use. Their page builder is pretty weak though. Most enterprise users build their own pages and embed the ticket widgets.

If you're a small startup or SMB, most of the functionality you need you can find in something like Eventbrite or Splash, which both offer free plans.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Bizzabo is being used by our entire organization, as we are a professional conference company. We use Bizzabo for all ticketing and registration, event websites, to capture leads, and communication with attendees.
  • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
  • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
  • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
  • Their customer service is lacking, in that it takes me about 24 hours to get a response to a question, which seems to be due to time zone differences. I’m in PT so not anywhere crazy. Often tiles the response is a follow up question, so it can take a whole week to resolve a basic problem.
  • Their contacts/tickets/orders areas are unnecessarily complicated. I can look at a contact but not be able to refund them for a cancelled ticket without clicking from their contact to their ticket and then to their order. It’s not all accessible in one place. Also if I’m accepting a check payment with an order # included, if I’m only searching in the “tickets” category, I won’t be able to find it. It’s a very clunky system. It works but isn’t as simple as it could be.
  • Its registration form features are limited. For example, I can add any type of question to the registration form (check boxes, drop downs, text, etc.) but I cannot add a description to the question. So if I’m asking about dietary restrictions, I can only ask the initial question (“do you have any special restrictions?”) and I can provide options (vegan, vegetarian, etc.) but I cannot tell them if their option isn’t listed to email us unless I put it in its own check box.
  • Visually it’s quite limited as well. You only have a few basic themes for your custom website to choose from. The agenda looks how it looks and your only options are black or white. The layout of confirmation emails cannot be changed other than the order of information. A lot of room for improvement on customization.
  • There is no way to save outgoing emails. If you sent an email and then sent a second, you cannot resend the first without copying and pasting the original content. Formatting of emails is also limited (eg. no attachments).
Bizzabo is great for very small businesses who produce basic events. If a company has a couple events a year and wants a professional interface, it’s a great option. It’s less appropriate for companies with more complex events or who want full customization abilities.
Boaz Farkash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Bizzabo at Sisense for our global customer events. It helps us make these events smoother both for the participants from Sisense - speakers such as myself, and of course the attendees. Networking is one of the bigger value drivers in our events, and Bizzabo helps with keeping the attendees engaged with each other.
  • Easy to set up and manage events.
  • Great user experience making it fun to use the app throughout the event.
  • Attendees drive more value out of the event especially thanks to being able to easily follow up with other attendees.
  • The registration process as one of the event organizers through the app was a little bit confusing.
It's well suited where you need a platform to easily set up and manage your events, and expect them to grow in frequency and scale, and when you are looking for increased engagement and networking for your attendees.