Item: Bizzabo
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Our event required a seamless registration and check-in process for attendees including an app and the on-site Klik technology.

Pros and Cons

Great reporting tools and data analytics
Portal was easy to use
The printed badges were high quality
lovely staff

Bizzabo and Klik integration needs a lot of work, the platforms don't currently speak to each other and aren't intuitive, it lead to issues
The app needs work, we had glitches on-site causing slow downs to our attendees
The check-in process is too manual and too long when you factor in searching the attendee's name and sticking the Klik badge on - a QR code would be an amazing solution!

Return on Investment

Better analytics to improve our planning, quality data
Lead generation for our partners
Detractors in NPS due to reg wait times

Key Insights

Do you think Bizzabo delivers good value for the price?

Are you happy with Bizzabo's feature set?

Yes

Did Bizzabo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bizzabo go as expected?

Yes

Would you buy Bizzabo again?

Yes

Events will a smaller number of registrants or a slower pace of registration would work better. With our event having such a high volume and peak times, we couldn't keep up with the flow due to the manual search + sticking the klik wearable on the badge + attaching the lanyards. An option to have the badge pre-assembled would go a long way and allow any event type or size to use Bizzabo effectively.

Bizzabo - A Good Start

Overall Satisfaction with Bizzabo