Blackbaud Financial Edge NXT Expreience
February 23, 2026

Blackbaud Financial Edge NXT Expreience

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

In our organization, we use Blackbaud Financial Edge NXT to Record and run financial statements.

Pros

  • lately, the customer service support for Blackbaud Financial Edge NXT is not able to solve some problem

Cons

  • need more live support who we can talk to, not emailing; a lot of time it is very hard to put the issue in words
Blackbaud Financial Edge NXT gives detailed information on the transaction, provided you know where and how to look it up.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Financial Edge NXT's feature set?

No

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Financial Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Financial Edge NXT again?

No

In Blackbaud Financial Edge NXT, There would not be an issue with things running smoothly, but when it is not, it takes many days to have someone get back, and we are still unable to solve the issue.

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