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Still a BlueSnap newbie but all is going well so far
March 24, 2022

Still a BlueSnap newbie but all is going well so far

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueSnap

Our school information vendor, Veracross, uses BlueSnap in conjunction with their payment processing. We had an accelerated implementation timeline which BlueSnap was able to accommodate and we were impressed with their responsiveness.
  • reliable processing
  • consistent timing
  • fast implementation (at least in our case; I have heard from others that this is not always the case)
  • Reporting flexibility is an area that could always be improved
  • accuracy
  • timliness
  • responsive customer service
  • at this stage, there has been no directly attributable/measurable impact
Our vendor selected BlueSnap and so far we're comfortable with the implementation.

Do you think BlueSnap delivers good value for the price?

Yes

Are you happy with BlueSnap's feature set?

Yes

Did BlueSnap live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlueSnap go as expected?

Yes

Would you buy BlueSnap again?

Yes

My only experience with them is within a school setting where we have short periods of high volume (hundreds of transactions within a few hours or days) and long periods without much activity. BlueSnap is so far working well in this setting (we're still in our first year of use).