Overview
What is BlueSnap?
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable…
BlueSnap is powerful and Easy Data Processing and Operation Management is the Best.
Better user experience than most processors
Still a BlueSnap newbie but all is going well so far
BlueSnap is a really safe software.
Reliable Payment Processor with Multiple Integrations
An evolving solution that is flexible
BlueSnap saved us from a lot of headaches
Easy payments and increased cash flow
BlueSnap excellent payment processor with low commissions
Pricing
What is BlueSnap?
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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What is PaySimple?
PaySimple is a payment gateway software solution offered by PaySimple.
Product Details
- About
- Tech Details
What is BlueSnap?
BlueSnap Video
BlueSnap Technical Details
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(10)Reviews
(1-9 of 9)- It requires experience.
- BlueSnap requires heavy machines.
- Not easy to configure.
- Excellent planning on this platform.
- Services automations.
- Require of heavy machines.
Better user experience than most processors
- Integration to ERP
- Reconciliation to cash
- Customization options
- Confusion on their branding of multiple products
- Unclear implementation requirements and direction
- Slightly overpromising functionality in sales cycle
Still a BlueSnap newbie but all is going well so far
- reliable processing
- consistent timing
- fast implementation (at least in our case; I have heard from others that this is not always the case)
- Reporting flexibility is an area that could always be improved
BlueSnap is a really safe software.
- The security to process BlueSnap payments is what I like the most and also the regulatory and tax compliance.
- The payment process is fast and secure from the initial stage to the last instance of payment.
- We have experienced delays at times due to what is a bit complex to understand and set up at the initial stage.
- I think it requires more documentation to improve our understanding of this payment system.
Reliable Payment Processor with Multiple Integrations
- Fraud Prevention.
- Chargeback remediation.
- Precise Developer Documentation.
- Fees and Required Minimum Balance.
- In my opinion, invoice generation is cumbersome.
An evolving solution that is flexible
- Sufficiently good technical documentation.
- Good sandbox (though missing some features).
- Stable, works quite well.
- Continuously improving.
- Great webinars, information sharing.
- Economic.
- A company of people.
- [If feel they have] poor technical guidance and assistance for developers. Good reference docs, but no helpful implementation guides, or recommendations on how to choose among the various technical solutions.
- While technical support can be great, if I reach a *certain* support person, I will get very lackluster support and a very miserable experience.
- Furthermore, they suddenly stopped responding via email, and switched to a web-based support system - without informing anyone, no notifications, and we basically didn't receive any responses for two weeks until we realized what was happening.
- Some basic use cases are not supported by Sandbox, such as simulating failures in adding credit cards, simulating failures in payments, simulating payments in certain amounts, etc.
- Information like test credit card numbers for checking different scenarios (like 3DSecure failures) are located in a separate location (for example) from the test credit card numbers used to simulate invalid credit cards.
- I had a lot of problems with the implementation of MFA, with "secret code emails" being sent minutes after attempting to log in, resulting in a lot of frustration and hindering the use of the system.
- A part of the system is patchwork - the anti-fraud system, 3DSecure support, chargeback management - are all through external vendors, and their tools are not properly integrated into the Control Panel, not the user system, etc.
- [In my experience] there are many payment errors and they receive many different inputs (because of their many partners). It is hard to show any meaningful information to our customers, whereas explaining what to do is difficult.
- There is a bug where Customer Information cannot be changed unless BlueSnap is contacted manually.
- [I believe] the IPN integration with GreenInvoice has a problem with invoice generation.
BlueSnap saved us from a lot of headaches
- Automated recurring billing for subscriptions
- Allowed us to set up integrated credit card payments within our registration process
- Redundancy
- Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
- Reporting is robust but complicated.
- Having support staff on both coasts.
Easy payments and increased cash flow
- Payment conversion. They use many processors to ensure the capturing of payment.
- Reporting is clear and accurate. Clients needing to reconcile their activity can accurately audit their financials and activity.
- Support is quick and they take ownership.
- Pricing for Amex transactions can be better.
- Client on boarding can potentially be automated.
- Transaction reporting is great, it can be consulted in several ways.
- Payment process with PayPal from the BlueSap interface
- Accepts payments at the Latin America level in local currencies.
- I really have no complaints about the platform. Even the support is great.