Item: Bonterra Apricot
Rating: 9
Author: Windi LaBounta

Overall Satisfaction with Bonterra Case Management

Use Cases and Deployment Scope

We use Bonterra Case Management to keep track of our site participants, log case notes and keep track of the need for follow up. We address housing insecurity with supportive housing and through that food insecurity, benefits, and other life stability needs. We are supportive housing providers, and that includes formerly homeless individuals and families, and veterans.

Pros and Cons

Pros

Intuitive program
Easy to learn
adaptable to different roles/businesses

Cons

Should be areas where the person's file can be flagged for behavioral or mental health needs.

Program Delivery

I think we definitely have - we are able to quickly pull data points for potential funders, for staff education, for tracking folks, etc.

Diversified Funding

We are able to share recent data quickly

Key Insights

Do you think Bonterra Apricot delivers good value for the price?

Not sure

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Apricot go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Apricot again?

Yes

Likelihood to Recommend

It is well suited to gather and compile data. It is not well suited to individual case note needs that may be flagged for other users to look at.

Comments

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Bonterra Case Management is a Good Product

Software Version