Transactional Review
February 03, 2025
Transactional Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Apricot Essentials
Overall Satisfaction with Bonterra Case Management
Here at our organization, we utilize Bonterra to enter case notes for guests to see how they are tracking and making progress towards their goals and becoming stabilized within the community.
Pros
- Easy to navigate when entering notes
- Readily available when logging in.
- Apricot has legitimate questions to answer concerning our guests.
Yes, our organization has achieved the benefit of recording case note data, the program is very user friendly, and beneficial to our staff members.
It has been great.
Everything is great when utilizing the Bonterra/Apricot Program.
Do you think Bonterra Apricot delivers good value for the price?
Yes
Are you happy with Bonterra Apricot's feature set?
Yes
Did Bonterra Apricot live up to sales and marketing promises?
Yes
Did implementation of Bonterra Apricot go as expected?
Yes
Would you buy Bonterra Apricot again?
Yes
Evaluating Bonterra Case Management and Competitors
- Integration with Other Systems
- Ease of Use
Bonterra Case Management Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using Bonterra Case Management
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Feel confident using | None |
Comments
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