Item: Bonterra Network for Good
Rating: 9
Author: Verified User

Overall Satisfaction with Bonterra Guided Fundraising

Use Cases and Deployment Scope

I am able to send blast e-mails out to all of our donors with our online donation link so that I can continue to raise revenue to run our missions. As the person responsible for fundraising, I use the system to track donations and look up individual contacts. Our Administrative Consultant continually updates donations and sends out acknowledgement letters. She creates a donation report that I present to the Board by donor category. I create a new online campaign every fall and all fiscal year that is the link that I send out to raise funds.

Pros and Cons

Pros

Ability to create an online campaign
Email blasts to donors
Tracking of progress with the dashboard

Cons

Sometimes when creating an e-mail blast the bar that pops up with features is in the way of the content I am creating and it's hard to get it move out of the way.

Return on Investment

I have been able to raise the budget that I need in order to run the missions we need to run.
If I can't raise the budget that we need to run the missions, then a mission is going to suffer.

Fundraising Impact

I am able to see individual contacts' donations. I am able to see donations that come in from an email blast.

Usability

Using Bonterra allows me to easily create online campaigns, track donations, thank donors, etc.

Alternatives Considered

DonorPerfect

We left DonorPerfect because we also needed to purchase Constant Contact to supplement the marketing. This product is all in one.

Key Insights

Do you think Bonterra Network for Good delivers good value for the price?

Yes

Are you happy with Bonterra Network for Good's feature set?

Yes

Did Bonterra Network for Good live up to sales and marketing promises?

Yes

Did implementation of Bonterra Network for Good go as expected?

Yes

Would you buy Bonterra Network for Good again?

Yes

Likelihood to Recommend

It's user friendly and easy to create online campaigns and e-mail blasts.

Online blast emails to all donors
Online fundraising campaign
Tracking all donors
Thanking all donors

Innovative Uses

Multiple online fundraising campaigns that overlap

Future Planned Uses

Event ticketing

Likelihood to Renew

It's easy to use and functionally is very good.

Evaluating Bonterra Guided Fundraising and Competitors

Products Replaced

Yes - We used Donor Perfect with Constant Contact for tracking donors and sending e-mail blasts out with an online campaign. I wanted a consolidated product that did it all.

Key Differentiators

Ease of Use

I need something user friendly and quick. This is a good fit for us.

Evaluation Lessons Learned

Not sure.

Bonterra Guided Fundraising Implementation

Implementation Details / Implementation Partner

Don't know

Bonterra Guided Fundraising Support

Bonterra Network for Good Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Using Bonterra Guided Fundraising

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Mobile Interface Availability and Impressions

Yes - I don't use it on my cell.

Comments

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