Pretty Great Software for a Pretty Great Price
July 30, 2024

Pretty Great Software for a Pretty Great Price

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bonterra Guided Fundraising

Our main use of Bonterra Guided Fundraising is through their donor tracking software. Here, we store information about people who have donated in the past, and use their contact applications to send them thank yous/initiate donor retention. We also love their campaign platform, which allows us to promote and track various events we have going on throughout the year. We do a lot of different things and the software enables us to keep track of which events were successful, even on a multi-location level. We have about 20k profiles in our system and use it for 3 different locations.

Pros

  • Ease of use - seamless and clean-cut
  • Promotional options
  • Additional auction platform is easy to use
  • Donor contact is great

Cons

  • Data reporting -- there's one additional column we'd like added and have recommended it multiple times
  • Helpline -- sometimes it takes a while to hear back on a certain issue
  • We went from raising only 12k at our gala to needing to implement the auction software as we work to raise 75k at our next gala. We wouldn't be able to facilitate such a large event without our software.
  • We're able to streamline a lot of tasks. Instead of using several interfaces, we're able to rely solely on Bonterra Guided Fundraising, which saves a lot of time.
  • We're able to dream about expanding the ways we reach people. Instead of simply sending out emails or using Facebook, we can send out newsletters and promote events with their own website link, which is a huge step up.
I was able to learn the software in just a month, which truly speaks to how easy it is to use. With enough clicking, you're able to figure out what you're wanting to do. Generally, with anything you can think of, Bonterra Guided Fundraising has it covered. The whole interface is intuitive and responsive enough that I don't waste time trying to navigate the site, which is great.

Do you think Bonterra Network for Good delivers good value for the price?

Yes

Are you happy with Bonterra Network for Good's feature set?

Yes

Did Bonterra Network for Good live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Network for Good go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Network for Good again?

Yes

Bonterra Guided Fundraising is great for an organization that is growing. The platform is versatile enough to be used simultaneously by many people and has enough features that no other software is necessary. If a mid-sized organization is holding a Fundraising Gala with an auction, for example, this guided fundraising platform is great. This would not be a necessary software for a nonprofit that was smaller and didn't have a ton of people to keep track of. The expense wouldn't make sense as, with a little effort, many of the same things could be accomplished through free tools like Excel and Email -- they just wouldn't look quite as formal and polished.

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