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monday.com

Score8.3 out of 10

4,993 Reviews and Ratings

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Media

Work OS
Ready-Made Templates
Mobile
Visual Boards
Real-time Notifications
Automations
Integrations
Views
File Sharing
Dashboards
App Marketplace
Docs

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Top Performing Features

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 9

  • Team Collaboration

    Team collaboration capabilities let team members work directly with each other and provide team updates.

    Category average: 8.8

  • Change request and Case Management

    Change request and change management enables tracking of all customer requests including priority and timeframe.

    Category average: 8.6

Areas for Improvement

  • Email integration

    Email integration allows work requests to be made directly from email.

    Category average: 7.6

  • Timesheet Tracking

    Timesheet tracking is the ability to track all billable and non-billable hours for each project.

    Category average: 7.9

  • Support for Waterfall Methodology

    Waterfall methodology is a tradition development method that is linear and sequential.

    Category average: 8

Looking to streamline projects and reduce your inbox? monday.com can help

Use Cases and Deployment Scope

We use monday.com as a project management tool to track and communicate about projects. It has helped reduce the amount of email in our inbox. In addition, we can collaborate on event planning with organizations in other countries, which is much easier than holding virtual meetings or navigating long email chains.

Pros

  • Project management
  • Workload tracking
  • Form submission

Cons

  • Automations - even with the templates, they are hard to navigate
  • monday.com is still not intuitive; features can be hard to find, and there are many features available that aren't obvious
  • Harder to work with external partners

Return on Investment

  • Investment - Unfortunately, adoption among our team members varies widely, which increases time on some projects because they combine email and monday.com.
  • It has saved our event team hours of planning time as they work with an organization in another country to plan a major event.
  • Charts reduce workload because they clearly show how busy each team member is.

Usability

Other Software Used

Canva, Intuit Mailchimp, Google Forms, Microsoft Teams, Sprout Social

monday.com Transition Journey

Use Cases and Deployment Scope

We primarily use this as a PPM tool to manage and track our portfolio of projects. It provides a single pane of glass in which to see information for all initiatives as well supporting the intake and demand process for upcoming projects. Dashboards support our governance meetings and also provide custom views for different stakeholders.

Pros

  • Clean and intuitive user interface
  • supports processes with workflows and forms
  • Portfolio overview and metrics

Cons

  • Multi level tasks should auto roll up of timelines and statuses in the same column
  • Resource planning baked into the schedule sheet
  • Resource directory linked to a board for easier updating and mass changes

Return on Investment

  • Time saved with easier to create dashboards and reports
  • Lower cost than previous PPM tool
  • Easier for team members to use and get value from

Usability

Alternatives Considered

Smartsheet and Microsoft Project

Other Software Used

Microsoft Excel, Atlassian Jira, Microsoft Teams

Use of monday.com for Recruitment

Use Cases and Deployment Scope

I'm currently involved in international recruitment, and we've decided to utilize this specific software as our main HR management tool. In addition to that, we've discovered that it works incredibly well when it comes to managing a wide variety of different projects. Honestly, I'd have to say that it's a genuinely fantastic tool to have at your disposal. The automations it provides really make things significantly easier in everyday use.

Pros

  • The automations makes the process faster
  • Able to collect candidate data through forms directly to the tables
  • Able to filter and shortlist candidates

Cons

  • Dashboard capabilities are still limited
  • No measures to ensure data quality
  • Reminders for data quality improvement

Return on Investment

  • Customisability
  • Saves time
  • Participant experience

Usability

Easy to use and flexible.

Use Cases and Deployment Scope

We primarily use Monday to project manage approximately 1000 projects at any one time. These include Consultancy, Programmes and Events, Member Benefits, and Product Development. The ease of use has helped us implement these into teams very rapidly. The easy integration with other systems has also helped us to control processes such as issuing Fellowships and monitoring Member renewals. We also run much of our month-end and forecasting processes from Financial DBs created using the Monday API.

Pros

  • Project Management.
  • Automating Tasks.
  • Communication
  • Single Point of Truth.

Cons

  • Speed of system.
  • Number of boards in Portfolio.
  • Automation triggered of other types of columns.

Return on Investment

  • Enhanced ROI by saving on project costs.
  • Automated loads of manual tasks.

Usability

Alternatives Considered

Wrike

Monday.com makes you love Mondays.

Use Cases and Deployment Scope

We needed a solution to connect our purchasing department with our design department. This has expanded to other departments, and it works very well. Working across departments with all information in one place and all communication in one place is precisely what we needed to create a good foundation for the work.

Pros

  • Mirrored board.
  • Automations.
  • Intuitive working.

Cons

  • Giving priority to developing the asked features.

Return on Investment

  • Sending reports on work hours of burner hours.

Usability