Significant Improvements Since Bonterra Acquisition
February 05, 2026

Significant Improvements Since Bonterra Acquisition

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bonterra Network for Good

I use Bonterra Network for Good as our primary donor management and fundraising platform. It centralizes donor records, online giving, recurring donations, and campaign tracking in one system, allowing us to manage relationships efficiently and maintain accurate financial and engagement data. The platform addresses key business challenges including donor data fragmentation, manual reporting, and limited visibility into donor retention and giving trends. Our use case spans daily donor management, year-end and campaign fundraising, monthly email newsletters, donor acknowledgment through both emails and videos and tax receipt generation, and reporting for board updates and grant compliance—enabling a small team to operate efficiently while scaling fundraising efforts and strengthening donor stewardship.

Pros

  • Newsletter creation and sharing to segmented donors in our database
  • Personalized video acknowledgements for special donors
  • Daily tracking of donations and campaigns

Cons

  • Reporting: pulling reports can still be a bit time consuming.
  • Newsletter creativity: we would like to see more flexibility here
  • How donors are recognized, including soft credit donations
  • Time savings because as a small team, we need efficient processes.
  • Higher donor engagement with private donors
  • Well tuned support team who is very prompt whenever we have an issue.
Yes, Bonterra Network for Good has made it significantly easier for our organization to raise and track donations. It provides a unified system where we can capture and process online gifts and recurring donations, in real time, eliminating manual spreadsheets and reducing data errors. It also allows us to input checks that come through the mail. The platform’s donor profiles and reporting tools give us clear visibility into giving trends, retention rates, and campaign performance, which improves strategic decision-making and allows us to personalize stewardship. Automated receipts and creative acknowledgment workflows also save staff time and enhance the donor experience.
Since Network for Good became part of Bonterra, we have seen significant improvements to the platform, resulting in a more robust, reliable, and user-friendly donor management system. The platform continues to save us time so that we can focus more on fundraising to support the general operations of the organization.

Do you think Bonterra Network for Good delivers good value for the price?

Yes

Are you happy with Bonterra Network for Good's feature set?

Yes

Did Bonterra Network for Good live up to sales and marketing promises?

Yes

Did implementation of Bonterra Network for Good go as expected?

Yes

Would you buy Bonterra Network for Good again?

Yes

We have a small team leading our international nonprofit. Bonterra Network for Good allows us to keep track of our donations quickly and easily, including private donors, larger donor-advised funds, foundations and grants, and easily designate the donation to different campaigns or sub-categories within our organization. The platform syncs well with Quickbooks and we rarely have issues. The issues we do have are always around pulling reports. The platform does not make it easy to pull a quick report, even with suggested filters provided.

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