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Canva

Canva

Starting at $12.95 per month
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Overview

What is Canva?

Canva is a popular, simple online graphic design tool. Users can import images, use templates to design banners and logos, or pay to use Canva's premium stock images/paid templates (elements starting at $1).

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Recent Reviews

TrustRadius Insights

Canva is a versatile design tool that has been widely adopted by individuals and businesses for various use cases. Users have found Canva …
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I'm Not Happy with the Service

1 out of 10
March 15, 2023
Was looking for a way to easily create social media posts for LinkedIn. In my experience Canva is impressive for creating graphics, but …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Pro

$12.95

Cloud
per month

Enterprise

$30.00

Cloud
Per Month Per User

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.canva.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Canva & Flourish Demo

YouTube

How to Use Canva in 2022 Beginner Friendly Guide + Live Demo

YouTube

Designing Blog Elements in Canva | The Journey

YouTube

Canva Demo - How Canva Works

YouTube

CANVA DEMO PARTY

YouTube

Full Demo of Kittl - Design Like A Pro...Thousands of Examples FREE No Graphic Experience Needed.

YouTube
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Product Details

What is Canva?

Canva is a popular, simple online graphic design tool. Users can import images, use templates to design banners and logos, or pay to use Canva's premium stock images/paid templates (elements starting at $1).

Canva Videos

Best Free PowerPoint Alternatives
Introducing Canva

Canva Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1439)
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Attribute Ratings

Reviews

(1-25 of 172)
Companies can't remove reviews or game the system. Here's why
Maureen Rice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am a customer marketing manager for a B2B SaaS business. While we have an in-house graphics team, it's great to be able to work with their assets in a tool that doesn't require a graphic design background. CANVA IS THAT TOOL. Marketing, customer success, and customer education teams all use Canva here - across dozens of use cases. There isn't a single use case we haven't been able to use Canva for.
  • Marketing materials
  • Training GIFs
  • Logos and branding
  • I would like to be able to apply multiple effects to an image - background remover AND something else
- Easy to collaborate with other team members on a design
- Easy to change dimensions/size of a project
- SO many templates, graphics, effects to use
- GIF creator!
- Default sizes for email banners, social cards, and other most-used projects
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am the main user of Canva in my department, however, I oversee other people that use Canva as well. Canva is only used within the marketing division. Canva allows me to quickly and easily create social media graphics, basic video clips, posters, flyers, and so much more - all without having to open PhotoShop, InDesign, or Illustrator. It also allows me to quickly and easily share designs with others and collaborate on projects.
  • Collaboration - it's easy to share your design with your team members
  • Design library - Canva has a ton of great stock photos, icons, videos, fonts, and patterns all pre-loaded and ready for you to use. Their search function works well to find these materials.
  • Templates - The sky is the limit when it comes to creativity and what you're able to build within Canva, but you don't have to be a graphic designer to use the software. You can easily create slideshows, presentations, flyers, etc - with their templates.
  • Brand kit - upload your logos, colors, fonts, etc so all of your designs are on brand.
  • Sharing and downloading - you can post directly to your social media accounts from Canva or download your materials in a variety of file types
  • The search function for photos needs to be expanded. It would be great to click the "view more like this" button and have it filtered to photos that look exactly like that one. Currently, it'll only take you to more photos by that same photographer, which is the most helpful.
  • Being able to resize elements like shapes would be great. Sometimes I need a specific sized rectangle and it's really hard to find one that's already built.
  • Sometimes things don't completely line up, even if I use the "align" tools.
  • Additional text editing options - adding superscript, additional bullet points, etc
I'll always recommend Canva to basically anyone that needs design software, but doesn't have the time, skillset, or budget for actual design software like the Adobe Suite. The most basic account is free and provides so many options for building content. I can't think of another free software that gives you so much room to grow, build, and design. Canva is appropriate for teams of all sizes. As a graphic designer, I thought I'd prefer to continue creating our social media content in PhotoShop, but Canva is much easier and quicker. Plus, I can copy and resize content so everything is guaranteed to fit the social platform that I'm designing for. In PhotoShop, I'd need to know that information off the top of my head.
Score 10 out of 10
Vetted Review
Verified User
We use Canva daily to hone in our brand and present our company in marketing and beyond as professional and polished.
  • Easy to use
  • Fully customizable
  • Make professional looking design work for non-professionals
  • More photo filters would be nice
  • The ability to easily recolour photos
I can't think of a scenario where Canva is not suited. It's good for everyone!
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Canva makes it easy to create beautiful, eye-catching yet simple graphics. It easy to convert graphics into a different size format with all the most common size format already available. It is copy and paste.
  • Extensive library of pre-set templates and formats.
  • Drag and drop for ease.
  • Variety of styles, fonts, drawing, shapes, and icons.
  • Simple to use.
  • Limited color to play with for text and background.
  • Can be buggy at times and slow to respond.
  • Could benefit from more templates.
Useful for creating graphics for social media banners (Facebook, LinkedIn, YouTube, Instagram), Facebook Ads, YouTube video thumbnails and marketing collateral.
Score 10 out of 10
Vetted Review
Verified User
Canva obviously helps me to be heard and seen via the Internet and social media especially. I can generate new content in several steps and don't lose the moment when it is better to post.
  • It helps me to prepare content for social media
  • Change the format of the pictures and download them
  • Create guidelines for my work
  • Pricing model
  • More free templates and fonts
It's a handy platform that fulfills all my needs and even more. I can do regular tasks with the help of it much more quickly, and something extraordinary is also easier to create using Canva tools and features.
March 30, 2023

Honest Canva Review

Vahbiz Cooper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
With Canva, we can create high-quality designs with minimal effort and time. Moreover, Canva offers a collaborative feature that enables teams to work together on projects remotely, making it an ideal solution for businesses with remote workers. Canva also provides branding kits, making it easier for businesses to create and maintain brand consistency across all visual content.
  • designing social media posts
  • developing presentations
  • creating website graphics
  • pen tool for liquid shapes
Canva addresses several business problems by offering an affordable and easy-to-use graphic design tool. It eliminates the need for expensive and complex design software, which may require specialized skills and training to operate.
Score 1 out of 10
Vetted Review
Verified User
Was looking for a way to easily create social media posts for LinkedIn. In my experience Canva is impressive for creating graphics, but was unable to post them to a company page, or any other page, on LinkedIn. In my experience I tried to work with support, but they just told me that it worked for them and to use incognito mode, that was the full extent of their support. Not impressed at all.
  • Graphic Design
  • Post to LinkedIn
Creating social media posts is great, but I've found actually posting them to social media does not work.
Score 8 out of 10
Vetted Review
Verified User
Our company uses Canva to address a few key business problems related to content creation. Firstly, Canva provides an accessible and user-friendly platform for our team members who may not have formal design training, allowing them to create visually appealing content quickly and efficiently. Secondly, Canva helps us ensure brand consistency across all our designs by providing access to a library of templates and elements, such as logos and brand colors, that can be easily customized to meet our specific needs. Lastly, Canva allows us to collaborate with team members and stakeholders on design projects in real-time, making it easier to make changes and get feedback. The scope of our use case for Canva is quite broad and encompasses a range of marketing and design projects, from creating social media posts and email marketing campaigns to developing presentations and infographics.
  • prensentation
  • social media posts
  • layer management: Currently, the layer management system in Canva can be confusing for some users, especially for complex designs. Improving the layer management system, for example, by adding the ability to easily hide and show layers, could make the design process smoother for users.
  • typography options: Canva has a good selection of font options, but some users would like to see more advanced typography options, such as kerning, tracking, and baseline shift, which would allow them to achieve more professional-looking designs.
  • More customizable templates: While Canva has a large library of templates, some users would like to see more customization options, such as the ability to create custom templates or save custom elements to reuse in future designs.
Canva is an excellent choice for creating social media graphics. Its user-friendly drag-and-drop interface and a huge selection of templates make it a breeze to create eye-catching posts for platforms like Instagram, Facebook, and Twitter. Whether you're a marketing professional or just starting out, Canva has everything you need to create social media graphics that will get noticed. Canva is also great for presentation With its ability to create slides and add graphics, charts, and infographics, you can create professional-looking presentations with ease. And, with its intuitive design tools, you don't need any design experience to get started. Whether you're creating a presentation for work or school, Canva has got you covered. While Canva is a great tool for creating simple designs and marketing materials, it may not be the best choice for more advanced graphic design projects. If you're a professional designer or need more advanced design tools, software like Illustrator or Photoshop might be a better fit for your needs.
Score 10 out of 10
Vetted Review
Verified User
As the event organizer for one of our locations I used it regularly to help create graphics for social media, event collateral, websites, etc. The ability to create basically anything I need at any time was hugely freeing and really helped me get my work done.
  • Logo creation
  • Social Media images
  • Flyers
  • Honestly I have no complaints!
Canva is hugely helpful if you are promoting and planning events. You can use it to create images to be used on websites, to create logos for events, to create a variety of images for social media (cover image, event post image, etc). I used it frequently to create images that I used on internal donation pages we created where our internal graphics team couldn't help me - but Canva could!
Chhagan Lal Bothra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am using Canva in my company for 2 years. I am using this software to create social media posts, marketing templates, stories, presentations, short videos and so on. This is a great platform for people who want to create marketing materials but don't have technical or designing knowledge. This software provides an easy to use interface & a lot of pre-made templates for different purposes. Even a new person can easily create designs using this software. Its team collaboration feature reduces my burden of work and I can collaborate with my team by sharing my work with the team.

Overall, it is a great software for beginners as well as experienced designer to create unique designs.
  • Pre-made templates help you to save your precious time.
  • Team collaboration feature helps you to share designs & work together.
  • It provides wide-range of design for different social platforms or different purposes.
  • Your designs always remain safe in its cloud storage.
  • It is best tool for people who are in Digital Marketing and need some useful resources or just starting their career.
  • It is the best software for students to work on their assignments or other work as it provides free subscription to students.
  • If you belong to different field than designing but even want to create designs, its easy to use interface give easy access to you without prior knowledge & experience.
Best Scenario - When I started my company and had no team members to work on creating attractive designs for social profiles and even I did not have technical knowledge to do the same, Canva helped me a lot. I started to use Canva and found it useful for non-designers. From then, I never looked back to other software and regularly using it.

Worst Scenario - Could not find drawbacks.
Augastin K Lazar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Ours is an organization that helps and guides engineers and even emerging engineers find and pursue their dream. Our company gives out funding and even conducts training programs for students in every level (Novice to experts). This means that we continously require content and Canva is extremely useful when it comes to delivering a message or information the way you want it to sound. It has always helped when I get stuck in the same design again and again. It provides with a wide variety of templates and graphics to choose from without you feeling exhausted by the overwhelming number of content. And that's the best part as it also helps in Time management when it comes to design.
  • It helps you find the right design and helps you start with the right template
  • It helps in creating for all platforms, basically you need to create the design only once and Canva takes care of the rest by resizing the design for whichever platform you want to publish it to.
  • It also comes with a content planner which is extremely helpful for obvious reasons. It relieves you from the hassle of posting when the right time hits.
  • There's a Brand feature which is also extremely fascinating as it helps you store all your brand information (even color) at the same place.
  • Even though the content planner is good, it still could be more user friendly. I bet you'll struggle you way around when you use it for the first time.
  • The mobile app of Canva hogs up resources and does not work properly on a low end Device. It also lacks some features hence the desktop app is recommended for large scale uses.
  • Canva has an overwhelming number of graphics and templates, and most of it are insanely similar to each other. This overuse of design sometimes causes ambiguity in deciding on the best choice for the design.
I would say that Canva is best suited for beginner and Novice level applications. If you're an experienced designer, there's definitely no point in using Canva as it's developed for designers entering the field. OR, if you want to experience that flexibility while you designing and let the creativity flow, You shouldn't consider Canva as your Choice. If you feel like delivering quick and not spend your time on deciding on 'How to Design', then you should go for Canva.
Mandy Holverson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This product is incredibly easy to use and requires very little creativity while also allowing for creativity if present. This program makes creating ads, videos, gifs, infographics, announcements, graphics, and presentations so quick and simple. This program increases your ability to output professional looking communication in a timely manner with or without consultation from other users or your team. The learning time is small and users can start creating nearly immediately with little to no training.

The program is priced extremely well and is accessible to nearly everyone from corporations to small businesses. Additionally, the company is always implementing new features and fixing any small issues or needs of consumers. Canva is always looking to the future and to more integrations with existing software or platforms.

I was especially impressed by their stock video selections and images. These do NOT cost extra like Adobe products but are perfectly acceptable for many applications though Adobe's stock video is often higher production quality. However, Canva's offering are still quite impressive for a presentation, other internal use or a smaller business. Personally, I love Canva and reccomend it to everyone to up their professional output.

  • Social media posts
  • Form creation
  • Presentations
  • Infographics
  • Some physical placement tools are hard to use.
  • Direct to print options are non-existent
  • Sometimes "search" acts a little funny
Canva is great for a presentation or to help you design a landing page and for social media posts. Canva may not be appropriate to design a logo or other material you need to be completely legally sound. Canva is not a graphic maker, it is a layout service/product. If you want to design logos or graphics from scratch, this is not the program for you or your company.
Score 10 out of 10
Vetted Review
Verified User
Canva is a handy tool that I use to create flyers, post images, and even PowerPoint presentations. For me, Canva is super easy to use: it has free templates, and they’re all ready-made with pre-made designs so I don’t have to be a graphic artist to use it. Most of Canva’s templates are free and customizable as well. So, if I want to add some more flair or background colors to make it more personal, then I can do that too. People really noticed the change the moment I started using Canva. Canva has allowed me to do an incredible job.
  • Creating professional presentations
  • Creating animated GIFs
  • Creating logos
  • Unlimited number of free templates
  • Ready-made templates for advertising for your school, centre, or institution
  • Customer Support is poor
  • Mobile App is difficult to use
  • Background Remover needs more tools
  • They need to include 3D section to design logos or elements inside photos
According to my experience, Canva is a fantastic tool that makes it easy for me to design flyers, posts, and presentations for my University. I've used Canva to save time because of its free templates that are ready-made and ready to use by content creators like me. The interface is easy to use, with a drag-and-drop tool that lets me customize everything from text fonts to composition within seconds.

The mobile app is very clunky and has tended to misformat my designs when moving from device to device. I would expect Canva to have a more robust set of tutorial videos or animated images that are readily available on their website and mobile app. I also want to see Canva seek out other social media types and integrate those into its business model. They should begin to look at how they can use social media as a product they sell or sell one off to people who want it rather than simply provide this service through their website.
August 25, 2022

Canva - For Everyone

Zeel Pandya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Canva is an excellent online graphic design tool for those who don't have any experience with graphic design. You can design anything like invoices, flyers, invitation cards, and resumes also. Canva has a very wide range of templates that helps a lot if you are not knowledgeable about designing. Both web and mobile apps are working well.
  • Design multi-page documents
  • 8000+ templates in free version
  • Drag and Drop Editor
  • Canva’s learning curve is designed to be very gentle
  • Ease of use
  • Not good for photo editing
  • Inserting a table is not that easy
  • Output formats are limited
  • When you select a template of a particular size, let's say 16:9, you cannot resize this later after you start working on it
In our company, we have an activity every Saturday, and for that, we have to design flyers, vouchers, invitation cards, and greeting cards. For that, we don't have any graphic designers. I have some design experience, and Canva makes it easier to do such things for me. Any of our team members can design this stuff for us with the help of Canva.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This organization is in charge of ensuring that the plans, programs, and policies proposed by the central government are implemented in the territory, and in this case, it was used for the elaboration of a project to mitigate climate change and provide adaptation options to the community, for which infographics and presentations were created with this tool.
  • Creating infographics.
  • Creating presentation.
  • Creating designs for social media.
  • More free vectors.
  • Diversity of free templates.
  • The quality of uploaded images.
Suitable: SchoolUniversityMasterEntry and mid-JobsIn these scenarios the ease of creating designs, presentations, infographics, and the variety of resources it provides make it ideal for working with large teams, it should be noted that it includes a wide variety of fonts, as well as colors. Nonsuitable: Due to the lack of some vectors in the free versions, cant be used in more formal scenarios.
MD Abu Kawsar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Canva can be used with no prior graphic designing skills from any device with any configuration. We need to design banners, posters, infographics, Cover letters & many more on a regular basis. Canva has been helping us to do this task with basic knowledge of graphic designing. It doesn't require any high configured computer or any heavy software to run. So, it can be managed easily from any computer & anywhere since the account is automatically synced in the cloud.
  • Easy Designing
  • Lots of customizable templates
  • Rich resources
  • Implementation with external tools & software
  • Social media collaboration
  • Cross platform syncing & usability
  • Light weight website.
  • Support mobile platform editing through app.
  • Stability over weak network
  • More features should be added.
  • Video editor needs more development
  • need to enrich audio resources.
Canva is a basic graphics designing tool that is completely cloud-based software. Therefore. it doesn't require any extra storage capacity or performance in the operating device. Therefore, it is suitable for startups business, students, or any individual to perform basic graphical work. It is not suitable for advanced & professional graphic design.
Cathy Peters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The primary way I use Canva for business is to create engaging content for my social media sites and my marketing clients. I am able to organize my own graphic and use the ones that have an affordable cost. Facebook, LinkedIn, Twitter, Instagram...as well as other design needs. It helps me in that is has many uses such as video creations and forms. I use it for personal projects and for clients.
  • user-friendly tool
  • create great content even if you aren’t a professional designer
  • Template for everything under the sun
  • Text, graphics, and photo options for no additional charge
  • The site is down quite a bit and crashes at times
  • customer support is not great
  • mobile app is difficult to use
  • Organization of creations and files downloaded
I found Canva by accident and learned how to use it early on in its development so worked through the hiccup stage. I see that Canva is constantly improving the platform and I like that. I have had issues where I needed support and it took quite a while to get help with a project deadline haunting me. I find that using Canva for admin stuff such as invoices isn't very effective. I love the platform overall.
Michele Veiga Morales | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use it to assist in the dissemination of all communications we send to employees. It is a very easy-to-use and intuitive tool, in addition to having numerous features. Equipped with several resources, it allows us to make the most important communications and all informative folders. It is certainly one of the most versatile tools we use.
  • Content diversity
  • Ease of use of resources
  • Intuitive tool
  • Good user interface
  • Largest number of free designer creation
  • Export the file in PDF format
  • Difficulty overlapping themes of different sizes
The Canva tool is suitable for creating different designs (newsletters, examples of best practices, results, statements), creating collaborator boards, creating personalized invitations and cards, and is an excellent tool to help with personal creativity. If you are going to use the tool to create something with your own image, you may find it difficult to edit the image as this part of the Canva tool is slightly limited in its free version.
April 26, 2022

Canva saves the day!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use Canva to create graphics for my organization for events, social media, and our annual ad booklet. We had problems with low-quality graphics being made and Canva offers very easy templates that we can use. It is fast and visually appealing. Also, you can share directly to social media from Canva through the publisher and it makes everything easier.
  • Templates of designs
  • Color palette picker
  • Upload to social media right away or schedule
  • Elements could be better
  • The background remover doesn't work too well.
  • Positioning elements is difficult and glitchy sometimes.
Canva is suited for small organizations working or needing social media graphics quickly. It can be used to grow your base and put out information about events in a clean and simple way with templates. It is less appropriate for large-scale organizations that need complex graphics. When you download it, it can be blurry a little bit and the elements are not as expansive as you would like.
April 26, 2022

Easy to use!

Score 10 out of 10
Vetted Review
Verified User
I use Canva to make social media posts, to edit personal photos, and to edit graphics for organizations related to my children's after school activities. Before using Canva I tried using similar Adobe products for graphics and they were way more expensive and not user-friendly. When I discovered Canva it opened up a whole new world of options.
  • Easy to create and edit graphics
  • Would love to be able to edit photos more easily
  • Make it easier to delete a specific area from a graphic or photo
It's perfect for making simple graphics.
Stacey Stearns | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Canva for a variety of purposes—social media stories, social media posts, to design fact sheets, reports, and other functions. What I love about Canva is that it gives those of us without design skills templates and a canvas to work with, and therefore levels the playing field. It also allows us to streamline workflow and reserve our designer's time for bigger projects. It's improved our social media presence and created more consistency and brand alignment in all our materials.
  • Designs that meet specs (Instagram image, social banner photos, etc.).
  • Brand consistency: Especially since we saved our colors etc. within the software.
  • Making designers out of those without traditional design skills.
  • It's hard to find images, etc. to use without a Pro account—you can't sort by the free images. We ended up purchasing the Pro account because we needed access to additional features.
  • The designs are basic. It still helps to have a creative eye so that you can differentiate your products.
  • Sharing designs among team members is slightly cumbersome, but once you figure it out, works well.
We use Canva in multiple aspects of our communications work and its become an invaluable tool for us to use. We share designs among team members and collaborate on projects within the software. Downloading our projects for use on social media, as a PDF, or in whatever format needed is easy in the software. Our designer can also go in and tighten up aspects of our work and move projects to the next phase faster.
March 15, 2022

Poor customer support

Score 1 out of 10
Vetted Review
Verified User
I use Canva for marketing materials I recently had 4x6 post cards printed and they did not complete the printing on the back. I have emailed and submitted a complaint four times using their online form for a refund and I have had NO response. So I’m stuck with a bad product and no refund. From my experience, this is poor customer support!
  • Ease of creating product
  • Customer support.
  • Add a phone number for customer support
  • Respond promptly to printing issues
In my opinion, they have bad customer support. I have received No response after sending them FOUR complaints about an error on the printing of post cards that I ordered.
March 10, 2022

I love Canva!

Cecilé de Jager | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I love using Canva for all design work. It's so user friendly - all the stock images, templates and features are fantastic value for money. I might be one of the biggest Canva fans on the planet!! Since I started using it, the new features that have been added are great. They stay on top of their market needs.
  • Great selection of templates for any type of design
  • Stock Image library on the pro version is fantastic value for money
  • I love the animations and effects you can use on text and images for presentations
  • Music library is also great for video!
  • I have never needed to contact support myself, but have heard they can improve on that
  • Honestly, I can't find anything which I feel they need to improve
Canva is well suited for someone who is not a qualified graphic designer, with a designer's eye and creative strength in visual communication. It is much cheaper than Adobe, Coral Draw, etc. A great alternative for someone who wants professional looking designs on their social media, etc.
Score 2 out of 10
Vetted Review
Verified User
Use it to design marketing materials
  • Design
  • Post to social media
  • Bad customer service
  • Technical bugs
In my experience, BAD CUSTOMER SUPPORT + TECHNICAL BUG - I had a problem with connecting Canva PRO account to Facebook and Instagram. I requested help from their customer service, AFTER trying to resolve this issue based on the documentation, which led to an UNEXPECTED error that couldn't be resolved on my end. After contacting the CS, they claim to respond in under 24 hours for PRO users, which has not happened, and only after I have started emailing them and posting on social media on the public view to make them notice my ticket, someone from CS finally emailed me. Do you want to know what they wrote? They wrote that I need to do what I have already done, and mentioned in my ticket, with a screenshot attached, showing that it has been done and that there is an "unexpected error". I responded to this ASAP and I received another guided solution, which had a few steps, one of them was to add a password to an existing account that is currently connected to my Facebook account, because apparently without adding a password you can't disconnect the Facebook account from the Canva account. I feel like that makes no sense, but ok... going forward...I tried to add a password to the account and guess what?! Another unexpected error occurred! Ok, so sh't happens, right? So I've emailed the CS with a SCREENSHOT showing I can't add a password to disconnect the account, and what did she reply to me? OK great now you can disconnect your social account and connect with the other Canva account, disregarding the fact that there is no way to add a password because of an "UNEXPECTED ERROR". Therefore, in my opinion, the CUSTOMER SUPPORT service is very dissatisfying, unprofessional, and I feel makes a very bad experience which makes me lose money because of this! I'm VERY SAD about this.
Augastin K Lazar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Canva allows you to create stunning posters, social media posts, flyers, and more directly in your browser. It's also so simple to operate that even a toddler could figure it out. We basically provide services and thus concentrate on content creation. All the content for Twitter, Instagram Reels, Posters, Facebook Post, etc are made in Canva. It's user-friendly and is less time-consuming. It's really useful while making Logos. An easy-to-use interface, a variety of free Canva stickers, components, and photographs, as well as gorgeous, completely customizable templates, has made our content creation easier and more customer satisfying. Videos can be easily created and customized and thus it is a really helpful tool for content creation.
  • Templates & Designs: Canva features over 8,000 free templates for over a hundred different design kinds (from social media posts to business cards.) The templates are elegantly designed. Canva Pro and Enterprise customers have access to an additional 100,000 designs as well as a variety of stock pictures, graphics, and videos. A Brand Kit option is included in both the Pro and Enterprise memberships, which lets you build and maintain a visual identity.
  • One-Click Image Resize: If you like a design but want to utilize it in a different format? The Magic Resize tool will help you achieve that. You may scale any design to meet the width and height you require with this premium-only feature.
  • Large varieties of Images Graphics: Canva has a large library of stock images, icons, and videos that can be used for content creation. It has affordable graphic design tools which one can use while making videos and ads.
  • Supports many Formats and Storage: Jpeg, gif, png, pdf, and SVG are all acceptable image formats. You may also submit videos in the following formats: MOV, gif, or MP4. Individual files and total uploads for both videos and photos are limited in size. Can customers with a free plan get up to 5GB of total upload capacity, but premium accounts get up to 100GB. Members of the Enterprise plan get limitless storage.
  • A lot of premium-only features: The image resizes tool is a premium feature. There is a limitation in storage for free signups. And a lot of images, stickers, and videos are pro.
  • Can't create Unique Elements: You can't conjure elements in Canva. These are pre-made designs and design enhancers like lines, frames, icons, shapes, and stickers that you may use in your works. You can only utilize the ones they provide. Colors and sizes can be changed, and they can be rotated and moved about, but that's about it.
  • Photo editing options are limited (Canva seems more design-focused): Canva includes picture editing capabilities, but it lacks the power of programs like Photoshop and can't do heavy-duty stuff.
  • There is a chance of repetition in the popular design templates since a lot of businesses use Canva.
Canva is well suited for 1)Content Creation- Canva's commercial usage of licensed material will assist content producers of all types, from bloggers who want to build their own banners to ebook writers who want to make their own book covers from scratch. 2)Marketing Tools- Canva's simple beginner-friendly style makes it easy for marketing teams with minimal graphic design skills (and limited outsourced budgets) to develop advertising and social media images. 3)Social media posts- Canva allows creating visuals for Facebook, Instagram, Pinterest, Twitter, and many more platforms. 5)Graphic designs- Without prior training or expertise, entrepreneurs and small company owners may handle their own graphic design (for a cheap price). 6)For making Short videos and Animations and Ad creation.
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