Great tool for data backup and restore.
Josh Yau, Ph.D. | TrustRadius Reviewer
March 22, 2017

Great tool for data backup and restore.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Carbonite Server Backup

We use Carbonite Server Backup to back up our digital information across the whole company to the cloud. This backup is on daily basis to secure data from potential hardware failure due to natural or manmade incidents. The three backup protocols can be optimized for most the efficient and least cost plan.
  • Carbonite's technical support is very helpful. We received great support in a couple incidents, including backup plan configuration.
  • Backup setting can be customized to meet business needs, i.e., specifying folders or type of files for backup.
  • Data restore procedure is easy. Accidently deleted a file in a local server and it was easily identified in the cloud and restored to the server.
  • To me, Carbonite is only for server data backup. I was hoping for a cloud based database backend server or share folder, but I guess that's not what Carbonite is meant to be.
  • An administrator user should be able to manage files in their account at the Carbonite website.
  • It did save our data in at least two incidents. The restore procedure was easy.
  • It helped pass several business audits.
Carbonite sever backup is easy to set up and configure. Cost per byte is reasonable.
The cloud restore could be lengthy depending on the internet setup and traffic. When there is a need, local restore is much faster.
Carbonite Server Backup is well suited for server data backup with the capability of specifying types of files to be excluded and specifying selected file folders to be included.

Carbonite Server Feature Ratings

Universal recovery
9
Live recovery
9
Recovery verification
9
Multiple backup destinations
Not Rated
Incremental backup identification
9
Backup to the cloud
9
Deduplication and file compression
Not Rated
Snapshots
Not Rated