Small business review
March 22, 2017

Small business review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Carbonite Server Backup

Our whole business is backed up with Carbonite including the Server Backup service for our local database.
  • Customer Service
  • Communication
  • Cost
  • The way they do the server backups.
  • The software the end user uses to set up server backup.
  • Generic emails that don't always explain the problem correctly.
  • We haven't actually had to recover anything so we have not used the service as intended. So currently it is purely a cost with no return yet.
They don't really compare as we use them in different ways.
It's really great for any business but you have to always buy more space than you need due to them not allowing extra space temporarily for the active backup and before the secondary one is removed. This causes problems constantly for us.

Carbonite Server Feature Ratings

Multiple backup destinations
4
Incremental backup identification
7
Backup to the cloud
7