Best "Bang for the Buck" in the NGAV field
September 15, 2019

Best "Bang for the Buck" in the NGAV field

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cb Defense

We are utilizing the Carbon Black (Cb Defense) across all lines of business in our organization. We had previously been using Microsoft System Center Endpoint Protection (SCEP) and determined that it was insufficient to adequately protect us from threats. We researched 4 other products and ultimately determined that Cb Defense was the best "bang for the buck" when it came to NGAV solutions.
  • Affordability was a huge factor in our decision to purchase this solution. The level of protection and the feature set provided was well above any of their competitors in the same price range.
  • The ability to quickly triage alerts and to see the process-trees are what helps Cb Defense to stand out from their competitors. The process-tree helps us to immediately see what actions are taking place in the offending application and what responses were taken (or are needed).
  • The agent is very light-weight and does not affect system performance of our clients.
  • At times (depending on how your policy is configured) the system can be a little "noisy" in the sense that you can get many false positives. However, this is not so much of a "con" as it is a result of an overly-aggressive policy configuration.
  • Configuring the policy will take some time to really "fine tune" it so that you strike a nice balance between false positives and letting questionable actions take place.
  • Getting the software deployed via SCCM can be a pain.
  • Cb Defense is providing us ROI by helping to protect us from potential loss of revenue that would be caused by malware or a compromised account.
  • The cost of implementing Cb Defense was (overall) more than we previously were spending with our old AV solution, however it is less expensive than some of their competitors so they are saving us money in that aspect.
  • The Cb Defense software was very quick to stand up in our environment so we have saved money (in man hours) by the time savings of quickly being able to deploy.
We evaluated 3 other competitors and determined that Cb Defense was the best "bang for the buck" when it comes to Next-Generation Anti Virus. Their support (and sales) teams have been very helpful and offered a tremendous level of transparency. Our sales representative went above and beyond to work with us on making sure that the pricing fit in our budget. One of the other competitors that we reached out to never even contacted us back so they were immediately eliminated as a possible AV solution.
Overall the support that we have received from Carbon Black has been a very positive experience. This was especially true when we were in the evaluation (POC) period and needed them to meet with us on a frequent basis. Additionally when we have had technical questions regarding deployment via SCCM, we were able to find the answers we needed by contacting their Support team.

Do you think VMware Carbon Black Endpoint delivers good value for the price?

Yes

Are you happy with VMware Carbon Black Endpoint's feature set?

Yes

Did VMware Carbon Black Endpoint live up to sales and marketing promises?

Yes

Did implementation of VMware Carbon Black Endpoint go as expected?

Yes

Would you buy VMware Carbon Black Endpoint again?

Yes

Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.

Carbon Black Endpoint Feature Ratings

Anti-Exploit Technology
9
Endpoint Detection and Response (EDR)
10
Centralized Management
9
Hybrid Deployment Support
9
Infection Remediation
10
Malware Detection
9