Item: VMware Carbon Black Endpoint
Rating: 10
Author: Kevin Staley

Use Cases and Deployment Scope

We are using this solution across all the endpoints in our entire organization. CB Defense addresses potential endpoint infections and compromises in security.

Pros and Cons

It uses a thin, low-performance consuming, client.
It constantly monitors endpoint activity and processes, efficiently, and effectively blocking harmful apps.
It not only identifies and blocks apps known to be harmful, but prevents unknown, suspicious processes/apps from executing unless allowed in a defined policy.

It does not offer a way to scan individual files on your endpoint. Some users like to be able to do this. Personally, given the effectiveness of the agent, I don't see a need for this, but it would appease some users.

Return on Investment

By reducing the instances of infections, and so the cost of remediation, we have already realized a better ROI than with prior solutions of this kind.
In providing a cloud-based management portal, we are better able to manage the protection of our endpoints regardless of their connectivity to our LANs.
We are also able to prevent unauthorized apps from launching, giving us another way to conform endpoint use to company policies.

Alternatives Considered

Kaspersky Endpoint Security, VIPRE and McAfee Advanced Threat Defense

CB Defense offered a more comprehensive way to manage and protect all our endpoints irrespective of their presence on/off our LANs. It also gives our administrators dynamic visibility into the activity/processes running on our endpoints. The other solutions would require either examining client based logs, or waiting for the clients to connect to our on premise server to upload logs.

Support Rating

First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement.

Key Insights

Do you think VMware Carbon Black Endpoint delivers good value for the price?

Yes

Are you happy with VMware Carbon Black Endpoint's feature set?

Yes

Did VMware Carbon Black Endpoint live up to sales and marketing promises?

Yes

Did implementation of VMware Carbon Black Endpoint go as expected?

Yes

Would you buy VMware Carbon Black Endpoint again?

Yes

Other Software Used

Microsoft Office 365, CoffeeCup HTML Editor, Adobe Acrobat DC

Likelihood to Recommend

This is a very good solution for endpoint protection irrespective of the client to be protected (laptops, desktops, servers etc.). It is well suited for small and large organizations. The management portal is easy to navigate, and very comprehensive in its view of protected endpoints and the activity on them. The portal can also be used to configure any number of policies useful for governing things to look for, and what actions to take when found.

Your best offense against malicious endpoint activity is to be found with CB Defense

Overall Satisfaction with Cb Defense