Complicated system but does the job
January 24, 2025

Complicated system but does the job

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with CCH Axcess

Pros

  • The integration between modules is great
  • Their solutions website is pretty good
  • They have a very robust system when you buy all modules.

Cons

  • Their implementation team is very siloed
  • They could do better about how to rollover CCH Engagement mappings with the tool so you don't have to redo all Engagement to tax program mappings.
  • Sometimes the tax software is very complicated to find the right "button" to make things work correctly.
CCH Axcess is simply more robust. They provide an all in one solution and do the best job at integrating all needed modules.

Do you think CCH Axcess delivers good value for the price?

Yes

Are you happy with CCH Axcess's feature set?

Yes

Did CCH Axcess live up to sales and marketing promises?

Yes

Did implementation of CCH Axcess go as expected?

Yes

Would you buy CCH Axcess again?

Yes

Larger firms, this makes sense to have all the modules. Smaller firms, it would be hard to justify the cost.

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