CCH Suretax Review
September 12, 2023

CCH Suretax Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CCH® SureTax®

Our company uses Suretax to calculate sales tax owed on various customer orders. The software is user friendly and the support staff is incredibly helpful with various tax questions we have. The only downside that we have with Suretax is that the software does not allow you to import tax changes you have setup in the system. You can import new tax setup request and you can export current request setup but if you need to make a change to all products in a specific state or region, you have to make this change manually one by one. Other than that, the software is great and we enjoy using it.
  • Customer Support
  • Tax Calculations
  • Import functionality for tax changes
  • improved Accuracy of tax calculations
  • improved process in calculating tax

Do you think CCH® SureTax® delivers good value for the price?

Yes

Are you happy with CCH® SureTax®'s feature set?

Yes

Did CCH® SureTax® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CCH® SureTax® go as expected?

I wasn't involved with the implementation phase

Would you buy CCH® SureTax® again?

Yes

Overall we have enjoyed using Suretax and will continue using it for many years to come.

CCH® SureTax® Feature Ratings

Sales and Use Taxes
8
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
7
Compliance Administration Management
Not Rated
Tax Exemption Processing
5
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated