Never, I mean ever, use Ceridian for your payroll needs.
March 09, 2022

Never, I mean ever, use Ceridian for your payroll needs.

Greg Dykstra | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ceridian Powerpay

I wouldn't recommend Ceridian to my worse enemy.

Do you think Ceridian Powerpay delivers good value for the price?

No

Are you happy with Ceridian Powerpay's feature set?

No

Did Ceridian Powerpay live up to sales and marketing promises?

No

Did implementation of Ceridian Powerpay go as expected?

No

Would you buy Ceridian Powerpay again?

No

Customer Service has been horrible for Dayforce and Powerpay. They have some knowledgeable staff but an equal amount that will steer your wrong. They ignore cancellation requests so they can charge you more, they ignore verbal confirmations where you request 1 month of a particular service then charge you more because you didn't send in a formal cancellation. Overall the best experience I've had with Ceridian has been mediocre but for the most part I'm happy to have moved over to ADP.

Ceridian Powerpay Feature Ratings

Pay calculation
2
Support for external payroll vendors
2
Off-cycle/On-Demand payment
2
Benefit plan administration
1
Direct deposit files
2
Salary revision and increment management
2
Reimbursement management
2