ChannelAdvisor Does More Than Advise
March 29, 2017

ChannelAdvisor Does More Than Advise

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ChannelAdvisor

We use Channel Advisor for both SEM and selling on Marketplaces. The ability to populate ads and listings across multiple marketplaces and search venues from a single, central, item listing is crucial to our success. It vastly reduces the manpower necessary to achieve a high saturation level of marketing presence for a large number of products. This solution is used in a single department - that being responsible for online advertising.
  • Scales very well - able to handle thousands of product listings with no lag.
  • Constantly implementing new marketplaces.
  • Stays up to date with all changes to marketplace templates and SEM revisions.
  • Would love to see integration with even more marketplaces.
  • Reporting could use some improvement.
  • Labor savings of at least several FTEs.
Haven't really found a true competitor in the same scale.
Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.

ChannelAdvisor Feature Ratings

Product catalog & listings
10
Product management
9
Bulk product upload
9
Branding
Not Rated
Mobile storefront
Not Rated
Product variations
7
Website integration
Not Rated
Visual customization
Not Rated
CMS
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
eCommerce security
Not Rated
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
8
Order processing
7
Inventory management
9
Shipping
8
Custom functionality
Not Rated