Google Chrome Sign Builder - Barely Worth the Time
July 19, 2022

Google Chrome Sign Builder - Barely Worth the Time

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome Sign Builder

We run a mid-sized social organization with multiple facilities/areas that can be reserved or used by members and guests. Previously we used posted paper calendars to track, maintain, and communicate reservations and free times for those facilities. By using Chrome Sign Builder we hoped to be able to manage updates and make them dynamic, ensuring consistency between what is published on our web calendars and what is posted on printed calendars.
  • Makes changes to our reservation system dynamic.
  • Informs users of free and reserved times when they arrive.
  • Reduces conflict because one person relied on a web calendar and another relied on a posted calendar.
  • I feel that Chrome Sign Builder lacks inherent stability when version changes come out to the basic operating system.
  • Chrome Sign Builder does not have a high priority within the Google enterprise, and updates and bug fixes are slower than slow.
  • In my opinion, Chrome Sign Builder does not do particularly well in displaying multiple resources at one glance.
  • Calendaring
  • Display and automatic update of calendars
  • Ultimately we stopped using it because of our complex needs.
  • For simple projects and activities the system works ok.
  • At any level of complexity the system fails.
We selected sign builder because of its ability to work across platforms and the promise of dynamic updates so that members and guests would have access to up-to-date information. Unfortunately, Chrome Sign Builder is a low priority at Google, suffers from reliability issues, requires significant user investment in learning the system, and failed to meet our needs. We have gone back to paper calendars and synching issues while we evaluate other products. A bit of time spent on research on the front end would have saved us considerable effort and time. In a volunteer organization, our only cost was goodwill among members while we tried the system.

Do you think Chrome Sign Builder delivers good value for the price?


Are you happy with Chrome Sign Builder's feature set?


Did Chrome Sign Builder live up to sales and marketing promises?


Did implementation of Chrome Sign Builder go as expected?


Would you buy Chrome Sign Builder again?


Chrome Sign Builder seems to work best when only one or two resources are displayed. Rotating through multiple screens in slideshow format without a ready ability to advance and pause causes some problems. When scheduling five outdoor ranges and a clubhouse, individuals have to stand and watch as sometimes complex calendars scroll by focusing on specific data and time. On the other hand, when limited to one or two rouses, the system works well enough.

Chrome Sign Builder Support

Chrome Sign Builder is pretty much a learn on your own and support yourself option. There is precious little by way of assistance offered by Google for the product, and responses to reports of bugs and even updates are painfully slow in coming if they come at all. If you are an IT guru, this may be ok. If you are not prepared to fend for yourself, then keep looking.
Slow Resolution
Poor followup
Problems left unsolved
Not kept informed
Difficult to get immediate help
Support doesn't seem to care
Slow Initial Response
We assumed that being a Google product, we would be dealing with a familiar interface (true) and that the product would be well-supported (not true) and updated regularly (also not true). Operating a volunteer-based organization means that we rely on the goodwill of our members. We would have been better off spending more on something that we could get support for.
Yes - Bug reports are still languishing. We have stopped using the product.
I wish I could describe a point where Google provided us with exceptional support. I can't because they do not.