Cisco Catalyst Center
June 16, 2025

Cisco Catalyst Center

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Catalyst Center

We are deploying it to use device 360 wifi troubleshooting, Plug N Play network switches, Servicenow integration, networking automation steps, and configuration baselines.

We are an expanding healthcare system that is routinely adding switches to our inventory. We have a need to easily configure, deploy, and troubleshoot at a growing scale.

Pros

  • Device 360
  • Plug N Play
  • Templates

Cons

  • SNOW/ITSM integration issues are consistent
  • Templates for configurations
  • PNP for deployment
  • Wifi Troubleshooting
  • ThousandEyes
  • Cisco DNA Center
  • Cisco Catalyst Switches
  • Cisco Umbrella
  • Cisco Secure Access by Duo
There were not many challenges. By the time of my employment most of the integrations were completed.
With the Catalyst Switches our network is vastly more stable compared to the amalgamation of different switching platforms. We are also moving to Duo here soon as our VPN solutions to further the ease of access for hybrid connectivity.
The main experience has been an increase in stability and connectivity. We have about 40 sites in total that all use Cisco Catalyst switches and various other products. This, unified product line has created a wealth of consistency that our company needs.

Do you think Cisco Catalyst Center delivers good value for the price?

Yes

Are you happy with Cisco Catalyst Center's feature set?

Yes

Did Cisco Catalyst Center live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Catalyst Center go as expected?

No

Would you buy Cisco Catalyst Center again?

Yes

If the customer has a use case for automated deployments, change request boards within their ITSM, or want to create baselines for various sites. The ability to segment the templates or images to an area or location of a site is incredibly useful, especially in a healthcare format like my company exists in.

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