Cisco DNA Center - Wired and Wireless
November 29, 2022

Cisco DNA Center - Wired and Wireless

Paulo Thame | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics Assurance

Overall Satisfaction with Cisco DNA Center

We use Cisco DNA Center to monitor our network health, and use the features for troubleshoot on wired and wireless network, as it has an excellent information about the end user wifi connection too. The IA feature is a good start point when review problems, it can give you the right way for resolve the issue. Before DNA Center, we spend so much time at troubleshoots. Also, it has the automation feature, like to schedule switches updates, without need a manual intervention.
  • Clear analytics
  • Automation
  • Easy management
  • Implementation
  • Support third-party device
  • + Automation
  • + IA feature
  • + Heat map with 3D maps
With Cisco DNA Center we have clear analytics from our network, in more than 100 buildings interconnected with fiber optics in the city, the troubleshoot are made easy with the help of the solution, also it has a good IA that give good recommendations with the steps-by-step, also can execute commands on the switches directly from the DNA Center. At wireless we got many features, that separate 2.4G, 5G and wifi6, showing what user use and so many clear information about the connection of each device.
With the Cisco DNA Center we can schedule switches upgrade, as it has an automation feature. We choose the IOS version and define what switches will update, during and after the process, we can see what switches have failed or succeeded. All the process are very safety, we never had any problem during the automation process.
As our switches are near 100% from Cisco and all our wireless solutions are from Cisco, we don't evaluate others solutions, we have few old switches that are not from Cisco, but as they will be replaced, they will be from a Cisco switch, in this way Cisco DNA Center was the best choose for us.
We had a problem during the upgrade, as we needed to change the IP's on Cisco DNA Center, in this way we needed to make a backup and change some things, the support was excellent with good knowledge about the solution, in few minutes after start the support process we are in talk with an engineer that given to us all the steps to complete the process with success.

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For troubleshoot network problems and wireless problems, it has a clear dashboard, it saved much time when troubleshoot some wireless problems, for example, it can report if the user cellphone isn't compatible with FT (fast transition) feeature because he need update the firmware driver of the cellphone. The AI feature show the miss match configurations, it gain a lot of time when you try to found the "why", also it can suggest some configurations.