Item: Cisco IP Phones
Rating: 10
Author: Pinal Ramani

Overall Satisfaction with Cisco IP Phones

Use Cases and Deployment Scope

It's [a] really good product offer by Cisco.

Pros and Cons

Pros

Voice is really good
2 line option so [you are] able to configure diff DID on each line
Able to broadcast message to [whole] team

Cons

Video support
Web RTC protocol support
Dule DTMF support

Return on Investment

We have no issue [with] voice calls [and] no more problems in day to day operations
Overall all [complaints] related to voice [are] solved
Save energy of person to convey [the] issue of soft-phone

Support Rating

I am happy with Cisco [IP Phone] 7800 Series and [the] overall PBX workload become nil so I give 10 out of 10 points.

Key Insights

Do you think Cisco IP Phones delivers good value for the price?

Yes

Are you happy with Cisco IP Phones's feature set?

Yes

Did Cisco IP Phones live up to sales and marketing promises?

Yes

Did implementation of Cisco IP Phones go as expected?

Yes

Would you buy Cisco IP Phones again?

Yes

Likelihood to Recommend

I would suggest whoever [runs] the calling industry (call center) needs to use the Cisco IP Phone 7800 Series for [the] best voice quality and echo cancellation.

Cisco IP Phone 7800 Series Review by User

Software Version