Conference phones are the tabletop hardware appliances that facilitate VoIP calls between groups of people in office meeting rooms.
Multiple stakeholders may be speaking and/or listening on each end, and more than two parties may join the call. Most vendors offer multiple models designed for different room sizes, with different aesthetics/displays.
The following are some of the key considerations for buyers who are evaluating conference phone systems:
Room size - Some conference phones are designed specifically for large boardrooms and meeting rooms; others are designed for small meeting rooms or individual offices. Most products out the estimated microphone range and a maximum number of participants the phone can handle.
Audio quality - Echo cancellation, noise reduction, and other acoustic features may be more or less important based on the shape, size, and composition of the room.
Scalability - Some conference phones offer the ability to extend capabilities with additional microphones, web cameras, Bluetooth devices, etc.
Phone display/ease of use - Some conference phones have touchscreen displays, while others have LED screens with simple dial pads. Users should be able to make, answer, and end calls easily, as well as switch between speakerphone and headset or handset (if applicable).
Power source - Some conference phones are Power over Ethernet (PoE), while others are USB powered or wireless, but need to be recharged. When evaluating a conference phone system's power source, buyers should think about: phone placement, microphone and speaker range, location of cords or other equipment.
Conference phone system should be compatible with your organization's VoIP provider and other communication technologies.
Some conference phones also include call handling and call recording features.
Conference phones range in price from around $500 to several thousand dollars, depending on features.
Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
Polycom Trio 8800 is a conference phone system that offers high-quality audio, as well as the ability to add video conferencing and HD content sharing. RealPresence Trio is Skype for Business on-prem and Office 365 Skype for Business Cloud PBX certified for conference calls and supports a 1080p30...
Cisco IP Phone 8800 Series is for businesses of all sizes, described by Cisco as a secure, full-featured VoIP. Models provide affordable entry to HD video and support for highly-active, in-campus mobile workers. The series provides deployment options: on premises, cloud and Cisco pre-approved thi...
LogMeIn offers OpenVoice as an audio conferencing solution, allowing the user to start or join a conference via smartphone (iPhone or Android).
Yealink is a global provider of audio and video conferencing terminals. The company was founded in 2001.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
Grandstream Networks is a telecommunications company that provides SIP Unified Communications products, including IP phones, audio and video conferencing equipment, Wifi access points, physical security (video monitoring), etc. The company was founded in 2002 and is based in Boston, Massachusetts.
Crestron, headquartered in New Jersey, offers the Crestron Mercury line of conference phones, a tabletop solution providing voice capabilities along with other collaboration features for the conference room.
Cisco Business Edition 4000 is a small business phone system designed to be easy-to-use and manage, and quick to deploy. This cloud-managed IP phone system is optimized for small and midsize businesses with up to 200 phones.
Cisco Business Edition 6000 is a small business phone system designed to connect co-workers, customers, and business partners from anywhere, using any device. Cisco Business Edition 6000 is offered as more than an IP phone system; the vendor describes It is an all-in-one solution that solves comp...
Cisco IP Phone 7800 Series is a business phone system designed to provide secure VoIP. The IP Phone 7800 Series can be deployed via Cisco Webex Calling or from third-party Cisco approved Unified Communications as a Service (UCaaS) providers.