Cisco Meraki Dashboard makes network management simple
October 14, 2025

Cisco Meraki Dashboard makes network management simple

Cody Spencer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Meraki Dashboard

We manage the networks for about 20 clients across the city and have found the scalability and reliability of Cisco Meraki Dashboard to be crucial to our business model. We are able to proactively manage network issues before they arise through the reporting dashboard (with recommendations so granular as to RF settings for a particular building to avoid collisions). Our ticketing system receives alerts when any devices go offline and we are able to respond much quicker to outages, sometimes without needing to go on-site.

Pros

  • DHCP and VLAN scoping is simple and easy to identify problems
  • Consistent firmware updates are pushed to client devices which we can schedule for off hours
  • The user interface is intuitive and easily highlights problem areas
  • Content filtering has been a big bonus to offer our clients, especially within schools

Cons

  • Some features are unavailable when the network doesn't have a switch (network topology, for example)
  • I wish there was an overview for all organizations with pending firmware updates, rather than going through one-by-one.
  • I would like to have some of the switch tools available for firewall devices (port cycling, line testing).
  • Cisco Meraki Dashboard does 90% of the work for us - we spend very little time on network management after initial setup
  • The licensing is clear for our customers and many of the non-profit entities are eligible for donated items/licensing through TechSoup
  • If a device fails, the RMA process is fast and usually we have a replacement device the next day
A lot of the interface is color-coded, showing green when everything is running smoothly, yellow if there are minor issues, red if attention is immediately needed. Custom alerts are available for any number of scenarios that we tie into our ticketing system for a faster response time. New employees only need a few hours to get a hang of the dashboard and the documentation on Cisco Meraki Dashboard's website is generally clear and correct.
A number of networks we've taken over were using Ubiquiti Unifi, which is an okay solution, but a lot more cumbersome to manage. We've found the Cisco Meraki Dashboard system much more intuitive and way less time-intensive. Simple things like setting up dedicated DHCP entries or poking holes in VLAN firewalls are way easier in Cisco Meraki Dashboard.

Do you think Cisco Meraki Dashboard delivers good value for the price?

Yes

Are you happy with Cisco Meraki Dashboard's feature set?

Yes

Did Cisco Meraki Dashboard live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Meraki Dashboard go as expected?

Yes

Would you buy Cisco Meraki Dashboard again?

Yes

Cisco Meraki Dashboard is a great solution for managing a large number of networks across a single organization or multiple. For new projects we are able to set up the entire network in the dashboard with all of the needed settings, plug all of the devices in at our office and have them download their settings, so on the date of deployment, the equipment comes online and is ready to go immediately.

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