Cisco Meraki Dashboard
Updated December 10, 2025

Cisco Meraki Dashboard

Adam Paradise | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Meraki Dashboard

My teams and I use the Cisco Meraki Dashboard as a one stop shop to monitor, manage, and configure our Cisco Meraki appliances.

Pros

  • Viewing clients on a given network
  • Centralized management
  • Easy reporting

Cons

  • Customization-able reports
  • Gape between connection updates
  • Allows a less technical team with a lower head count manage a 1200 location business.
Easy to use, easy to understand, easy to train on.
More centralized and visual easier to follow vs Sonicwall.

Do you think Cisco Meraki Dashboard delivers good value for the price?

Yes

Are you happy with Cisco Meraki Dashboard's feature set?

Yes

Did Cisco Meraki Dashboard live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Meraki Dashboard go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Meraki Dashboard again?

Yes

Simple, easy to use, low training needed for support staff, can be easily be used by Engineers, NOC teams and even trained Call centers.

Using Cisco Meraki Dashboard

50 - IT support
12 - Entry level networking to advanced system admins
  • Connectivity
  • VoIp
  • Managed Clients
  • Security monitoring
  • Blocked Streaming
  • Vendor related connections
  • Cameras

Evaluating Cisco Meraki Dashboard and Competitors

Yes - Sonicwall
  • Cloud Solutions
  • Ease of Use
Would be the same process evaluating cost, usability, and current setup

Cisco Meraki Dashboard Support

Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
None
I am not sure what our support level is
We had an issue a few weeks ago related to our M450s and an unknown bug we never knew about. There was no documentation about it until we called in and were told specifically what the issues was. This help us decide to downgrade the firmware to help us resolve the issue. They gave us all the options on how to do that.

Using Cisco Meraki Dashboard

ProsCons
Like to use
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
None
  • Traffic Analytics
  • Organization Summary page
  • Security SDWAN
  • reports
Yes, but I don't use it

Comments

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