Cisco Meraki vMX
Overall Satisfaction with Cisco Meraki vMX
We have almost 700 locations across Australia, so for us being able to put in place an SD-WAN solution that has really solid hub appliances is crucial by having the VMX appliances in our Azure ancy allows us to get TC four NBN grade services to all our centers, provide that connectivity into our data center.
Pros
- It handles load really well.
- It brings simplification to the whole piece of networking network, so it makes it simple for us to diagnose and troubleshoot issues put in place as changes.
- It has pretty good site to site firewall control.
- It works well in Azure, so it ticks all our boxes.
Cons
- That's a good question. In terms of seeing things stand differently for VMX appliances, it's great to see that over the last month or two. We have now the VMX large appliances available in this U. It would've been great to see that expedited a lot quicker. We've patiently been waiting for that.
- Probably a bit more granular control in terms of seeing the endpoint from the spoke site at the hub would probably be great, but we're exploring ThousandEyes to help us a bit what we've monitored as well.
- I would say as a positive impact, it's simplified our network stack. It's almost brought a cartoon version of our network into play where service desk team members can really get in and troubleshoot a network related issue. It's really only the critical issues that are getting escalated to our managed service provider.
If I can use it, anyone can use it, right? It's worked out quite well for us. We partner with Optus for a managed Cisco Meraki solution and that's more like a level two, level three type offering. We actually do a lot of our level run triage and support internally. So the services team are comfortable in terms of logging into the Meraki dashboard, troubleshooting spike sites and the hub to provide that feedback onto our managed service provider, Optus.
Our Cisco Meraki stack consists of the VMX appliances in Azure. We also have across our 700 centers an MX appliance. In each, we have a total of about 3000 access points, Meraki access points, our 720 Meraki switches supporting about 16,000 staff across Good start early learning. With that, we have around 22,000 network IP endpoints. So again, it gives us that visibility to see all those endpoints, whether they're the good start owned or if they're a B-Y-O-D type device as well.
In terms of the Cisco suite, we also have Cisco Webex Calling IP deck solution right out across our centers. That has proven to be phenomenal in terms of performance and stability. With that alone, we've cut back our incident rate of telephony related issues by half essentially, which used to be our top rated issue previously. So the WebEx IP deck solution would be another product I would recommend.
Do you think Cisco Meraki vMX delivers good value for the price?
Yes
Are you happy with Cisco Meraki vMX's feature set?
Yes
Did Cisco Meraki vMX live up to sales and marketing promises?
Yes
Did implementation of Cisco Meraki vMX go as expected?
Yes
Would you buy Cisco Meraki vMX again?
Yes

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