Amazing authentication tool
September 13, 2022

Amazing authentication tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Access by Duo

Cisco secure access by duo is a two-factor authentication app that protects the company and its customers. It limits access to sensitive data for all users and helps keep it safe. By authenticating it our company makes sure the data is safe from anywhere. It’s easy to use and administer. The user can set up their phone number so they can authenticate and make it safe for everyone

Pros

  • Security
  • Protects sensitive data
  • Easy to use

Cons

  • Accessing sensitive client information
  • Logging in to the VPN system and email
  • Avoiding hackers and securing the network
  • Safety and protection of clients data
  • Easy to use and set up
  • Amazing customer service
I believe this is one of the most popular methods of authentication and it works for us. I haven’t had any issues since I set up my account and I have been able to use it even abroad during business trips. Overall a great experience and I would recommend it to someone looking to protect clients' sensitive data
Our company suffered a breach in the past. After that incident, we decided to incorporate Cisco into our routine. Ever since we started using it no breaches have occurred and we have been able to protect sensitive data from hackers. So far we haven’t had any issues with breaches again.
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
I haven’t had any issues using Cisco. The only time I needed support was while setting up my account for the first time, and they provided tutorials and step-by-step items on how to do this which was really simple. After this, I haven’t needed support since the app is reliable

Do you think Cisco Duo delivers good value for the price?

Yes

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

Yes

Did implementation of Cisco Duo go as expected?

Yes

Would you buy Cisco Duo again?

Yes

Every day I log in to my computer, I have to use Cisco to make sure it’s me who is accessing the sensitive data. Since we deal with financial information in our company it is crucial to make sure everyone is using the two-factor authentication method provided. It doesn’t take long and you can use it anywhere in the US and abroad

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