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Overall Satisfaction with Cisco Secure Connect

Use Cases and Deployment Scope

Virtual meetings for hybrid work

Pros and Cons

Pros

Video to see remote team members faces
Connection to share screens with team members
Dial in from a conference rool

Cons

Something learning the Cisco Secure Connect technology is hard
Sometimes Cisco Secure Connect won’t connect fast
Sometimes it’s hard to knows who’s dialed in if their camera is off

Return on Investment

If I can tell who’s present with cameras off information could be missed
Early to stay in touch remotely
Great to make conference rooms collaborative

Usability

4

Cisco Secure Connect is okay bit I can see room for improvement

Key Insights

Do you think Cisco Secure Connect delivers good value for the price?

Not sure

Are you happy with Cisco Secure Connect's feature set?

Yes

Did Cisco Secure Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Secure Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Secure Connect again?

Yes

Likelihood to Recommend

Cisco Secure Connect is helpful to stay in touch remotely but sometimes hard to see

Comments

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