Cisco CUBE, next generation SBC products
June 27, 2022

Cisco CUBE, next generation SBC products

Samuel Vitales | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Unified Border Element (CUBE)

We migrated several TDM trunks to SIP trunks with Cisco CUBE, and now we have a better view and resource optimization thanks to Cisco CUBE where we centralized SBC, firewall, demarcation, transcoding, and Trans rating. Now we're using a couple of Cisco 44XX ISR CUBES with Box-to-Box redundancy and our communication improves due to CUBE's capabilities.
  • SBC functions.
  • Firewall demarcation.
  • Universal transcoding.
  • Dialplan administration.
  • TDM and SIP trunk support.
  • Web interface.
  • Log or debugs view.
  • HSRP redundancy depreciated.
  • Session border controller.
  • Transcoding.
  • Firewall.
  • Demarcation.
  • Positive impact, saving on monthly phone bills due to sip trunk migration.
  • Positive, using a couple of CUBEs to concentrate several SIP trunk.
  • Positive, using a couple of CUBEs to route several branch outbound and inbound calls.

Do you think Cisco Unified Border Element (CUBE) delivers good value for the price?

Yes

Are you happy with Cisco Unified Border Element (CUBE)'s feature set?

Yes

Did Cisco Unified Border Element (CUBE) live up to sales and marketing promises?

Yes

Did implementation of Cisco Unified Border Element (CUBE) go as expected?

Yes

Would you buy Cisco Unified Border Element (CUBE) again?

Yes

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Cisco CUBE is well suited in large enterprises with VOIP infrastructure, ISP with Tandem support, integration to MS Direct calls, contact center services with more than 100 agents, and businesses with several branch offices with TEHO needed to route calls between countries using the wan link. Cisco CUBE is less appropriate in small businesses with less than 10 users with legacy PBX systems.

Evaluating Cisco Unified Border Element (CUBE) and Competitors

Yes - We replaced an Avaya IP Office central with TDM Trunks, we have some issues with E1 trunks and routing calls from branch offices or mobile agents. Now we're using CUBE for the last 3 years with SIP trunks and all Voice services from and to PSTN are way better than before with E1 trunks.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Cisco products help us a lot using it to accomplish several areas like TDM migration, demarcation, Tandem organization, firewall and VPN support, also supporting our routing protocol (BGP and OSPF) to communicate with our HQ in another country. Cisco support provided by TAC 24X7 was our main concern fulfilled by cisco against other brands.
I would like to compare in real-life scenario Cisco CUBE with other SBC, and check process handle, ease of configuration and deployment, documentation available online, community support to consult doubts, features or minors issues with the products, prices and guarantee is an important item as well. Cisco CUBE HW is guaranteed for life.