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Welcome to a new age of conference room experiences that just work!
June 03, 2020

Welcome to a new age of conference room experiences that just work!

Joshua Baever | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Room Series

We are in the process of rolling out complete buildings (100+ rooms per building) with this as the new conference room standard. This has solved the conference room experience. We have a single solution that we can train users on and it has one touch (and if you use your voice, 0 touch) meeting join experiences. It's probably the best solution I have ever seen for the conference rooms.
  • One button join experience
  • Room analytics and meeting analytics
  • Single experience to train regardless of the unit chosen
  • clean looking and great audio and video quality.
  • It's not cheap! But its worth it.
  • I do wish the voice controls had more interaction and features. But I hear those are coming
  • We had to look at the soft costs. But we were spending 5-15 minutes getting each meeting running with an average of 4-6 people per meeting, that money was adding up. Now we have meetings starting in under a minute so we are saving that money times about 2500 meetings per day. So this was a huge const savings that far outweighed what we payed for the hardware.
We pay about the same (a little more per room but not more that $1000) for the addition of video in to each conference room. So this was such a great addition for us because once you add video into the mix then the meeting changes. Things get done faster, people are more focused and engaged. And overall happier. They think they will not like it, but in the end, our users really like to see each other and feel more connected. It's especially relevant now that we have this COVID stuff keeping us apart. Cisco has been a life saver during this time.
The devices just work, so you don't really need support, but if you do they have professionals there ready to help. Even if you have to return a unit they get it out to you ASAP because they know the conference room is offline. They are always ready to help and are very knowledgable.

Do you think Cisco Room Series delivers good value for the price?

Yes

Are you happy with Cisco Room Series's feature set?

Yes

Did Cisco Room Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Room Series go as expected?

Yes

Would you buy Cisco Room Series again?

Yes

This is a device, with webex meetings on the back end, that solves the poor conference room experience. It seriously provides a single button to the user that joins them to their meetings with Audio and Video working. And with just a few more clicks they are sharing their screen, wireless or by plugging in a cable, the experience has just proven itself over and over and OVER again!