Cisco Webex Room Series--expensive but worth it
January 21, 2022

Cisco Webex Room Series--expensive but worth it

Pratham Radadiya | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Spark Room Kit Plus

Overall Satisfaction with Cisco Webex Room Series

For almost a year, I've been utilizing Cisco Webex Room Series. It helps us to connect with our clients as well as with our colleagues. Cisco Webex Room Series has everything you'll need to succeed at audio-video conferencing in one convenient package. These fully integrated systems for small and medium rooms combine stunning design with extremely strong capabilities to provide an all-in-one solution.
  • Elegant design
  • High-quality display
  • Broad range of products
  • Worth the money
  • Let me tell you, it looks easy to operate but it's not
  • Not user friendly at all
  • I always faced problems while integrating other Webex functionalities
  • Not an affordable solution for small-scale business
  • It was very expensive for its usability
  • All the Webex integration was very helpful
  • It takes the whole video conferencing experience to another level
  • Saves a lot time by providing a means of clear communication
I never needed any support help but I'm sure of Cisco help desk; they always satisfy their customers.
It is quite hard to use, but after getting used to it, it saves a lot of time and effort. It helps me to communicate with my clients in a better manner. Overall it is quite expensive, but I'd say it's worth it.

Do you think Cisco Room Series delivers good value for the price?

Not sure

Are you happy with Cisco Room Series's feature set?

Yes

Did Cisco Room Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Room Series go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Room Series again?

No

To be honest, after using Cisco Webex Room Kit Plus, it changed my attitude toward video conferencing. The units are not very cost effective; however, they've helped us streamline our conference room layouts. And I think using it on a daily basis makes it easier to communicate rather than a normal audio conference.