Overall Satisfaction with Citrix Virtual Apps and Desktops (formerly XenDesktop)
We use this Citrix Virtual Apps and Desktops for our remote workforce and work from home staff. All departments use Citrix Virtual Apps and Desktops however some are not fully able to utilize it due to their roles. It is worth mentioning that we also use Citrix ADC to facilitate secure remote access to our Citrix environment.
- It has a really good end-user experience when using desktop features.
- It's easy to use Citrix Storefront.
- Optimization for audio and video is not the best.
- Logging is very weak and makes it hard to troubleshoot issues.
- Allowed to work from home initiative.
- More secure than a VPN (can use any device without risk of infected PCs connecting to VPN).
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
Do you think Citrix DaaS delivers good value for the price?
Are you happy with Citrix DaaS's feature set?
Did Citrix DaaS live up to sales and marketing promises?
Did implementation of Citrix DaaS go as expected?
Would you buy Citrix DaaS again?
Citrix Virtual Apps and Desktops are well suited for remote access when paired with Citrix ADC as the gateway. It is great for when there are limited resources and applications and desktops need to be shared with many users. It is a very good VDI environment and works with VMware vCenter and ESXi very well. Without Citrix ADC it is very difficult to set up an ICA proxy for remote sessions. If you are planning on using Citrix Virtual Apps and Desktops for remote access you either need Citrix ADC or VPN to keep it secure.