Overall Satisfaction with Classy
Such a great tool, but difficult to convince management to switch streams. So I started to use myself, and I find it a great workflow tool. Others are slowly starting to be convinced, just due to the value of the support material and publications Classy produces as well.
- Streamlined, easy design
- Great support and information
- Publications and information are great tools for coworkers and constituents
- More mobile payment options would be helpful
- Integrates with Salesforce, organization uses a more antiquated CRM
- Some of the segmenting reports can get complicated, as with all fundraisers
- Has really oped the option for peer-to-peer pages, which our organization didn't previously do
- Has brought in lots of new names with more mobile outreach
- Has event ticket options
- Facebook Fundraisers, Funraise and Klaviyo
Classy is far better at interface design, reaching younger audiences with mobile options, and customer support. Have worked for organizations using a mishmash of others, such as Funraise for a donation site with Klayvio for donation email drips -- it's cumbersome, expensive, confusing and ineffective. Plus the CRM integration issue is still there for others as well, which is the only drawback for Classy.