Item: Clickability (discontinued)
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Clickability is being used across the editorial team of the company. It's used by multiple divisions within the company. It addresses our need as a business to create and produce web content so that we can present a high quality website to our readers. It's a great tool for us as a content management system.

Pros and Cons

The ease of search for items by ID makes finding something quick and easy.
The system moves very fast, which enables us to respond to breaking news and get content up on the site quickly.
Making copies or opening read-only versions of stories are great so that one person can read while another person produces.

Targeting is heavy and clunky. It's a big process to get the right targets on stories and have a full team carry that out.
Multiple URLs create confusion for search engines and for readers.
A lack of history for images is limiting, and it would be great to have that history.

Return on Investment

Increased employee efficiency
Speed of posting stories, helping us against competitors
Ability to work from home and keep the business running 24/7

Alternatives Considered

I have not used or evaluated any other similar products. The decision to select Clickability was made by the company. I believe the idea was to find a content management system that could help the company build and manage a robust website that could expand and grow. There's definitely an importance in finding a reliable product where employees could work remotely and quickly.

Likelihood to Renew

I gave it a 7 because it has some positive qualities and some qualities to work on. One positive thing about Clickability is that it allows us to manage three different websites together, and have one article appear on all three sites. That can really expedite workflow. At the same time, there is room for improvement with clunky targeting, multiple URLs (on one website), and occasional bugs. Page-building could be easier.

Likelihood to Recommend

There are definitely specific scenarios. For example, Clickability is good in a breaking news scenario. So one key question to ask is how fast the program is. Speed is very important in my field, and it's important to be able to move through the CMS quickly. Also, how reliable is it? If it's a program that crashes often, that can be a problem. Fortunately, Clickability doesn't crash very often.

Usability

My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.

Usability Pros and Cons

Pros	Cons
Like to use Easy to use Technical support not required Well integrated Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Search
Creating an article
Moving stories around a list

Difficult Tasks

Getting to locked items if many people have items locked
Getting history on images
Targeting stories

A CMS that can help you move fast

Software Version

Overall Satisfaction with Clickability