Item: NetApp Cloud Insights
Rating: 9
Author: Duncan Hernandez

Overall Satisfaction with Cloud Insights

Use Cases and Deployment Scope

The big thing about [Cloud Insights] is the visibility in our data. More importantly, it is all in this tool. No matter what it is. It could be our cloud data, our reporting servers, or every single data transformation table that we have. The tool is specifically used to diagnose problems in moving data around.

Pros and Cons

Pros

Visibility
Usage Optimization
Alerts

Cons

Managing reports is a little clumsy

Return on Investment

Diagnosing problems fast

Alternatives Considered

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Service isn't as responsive as Cloud Insights. Neither tool will pinpoint the problem exactly for you. If one did, that would be the clear choice. Work is still necessary to actually solve the problem, and Cloud Insights is more responsive to give the team more time in figuring out how to solve the problem.

Support Rating

I've got no problem with the customer support. They are pretty responsive to emails and most problems are solved over a little back-and-forth. I don't know if the team has ever actually needed to talk to anyone about a problem, but no phone calls have been necessary, which is a good thing.

Key Insights

Do you think NetApp Cloud Insights delivers good value for the price?

Yes

Are you happy with NetApp Cloud Insights's feature set?

Yes

Did NetApp Cloud Insights live up to sales and marketing promises?

Yes

Did implementation of NetApp Cloud Insights go as expected?

Yes

Would you buy NetApp Cloud Insights again?

Yes

Other Software Used

AWS Storage Gateway

Likelihood to Recommend

[Cloud Insights] is easily well suited for finding problems extremely quickly. With how fast data is received nowadays, the faster that problems with the data are realized, the smaller the impact to the organization.

If you're looking for full report customization, this tool isn't going to be much use. However, that is not the bread and butter of what this tool is.

Comments

Please log in to join the conversation

Quick troubleshooting tool!