Data security, resource management, problem solving
December 15, 2020

Data security, resource management, problem solving

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloud Insights

Cloud Insights is used to monitor all of our infrastructure and applications. It is used by the organization to secure data from various threats our industry is surrounded by. It solves the problem of resource management and data threats. We can troubleshoot and optimize all the resources. It performs third-party audits, which leads to finding problems as early as possible.

Pros

  • Cloud service is the best part
  • Alerts about any abnormal activity on the system before it's too late
  • Track usage across all applications, units, etc.

Cons

  • Creation and management or modification of reports is a difficult task--it can be improved
  • Pricing model is another area than can be worked upon
  • Effective use of resources
  • Easy and quickly found problems
  • Usage optimization
  1. It's very easy to contact the customer support service, and they seem to be very happy to help at any time.
  2. Timeliness of the support's response. Support is very active when responding to the customer's complaint or queries.
  3. Technical support always provided the solutions to the problems encountered.
  4. Overall customer support quality is good.

Do you think NetApp Cloud Insights delivers good value for the price?

Not sure

Are you happy with NetApp Cloud Insights's feature set?

Yes

Did NetApp Cloud Insights live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetApp Cloud Insights go as expected?

Yes

Would you buy NetApp Cloud Insights again?

Yes

Cloud Insights is well suited for cloud service platform. It is a very secure service, as large amounts of data can be placed in it and it is secured from any false activities from outside. Resource management and problem solving are other important features. Data reporting (i.e. creating and modifying reports) is somehow a difficult tasks to perform, which can be improved.

Comments

More Reviews of NetApp Cloud Insights