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Cloudimage is one of the products that you don't know you need, until you get it, and wonder how you did without it!
December 14, 2021

Cloudimage is one of the products that you don't know you need, until you get it, and wonder how you did without it!

Nick Hutchins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloudimage

We use CloudImage on our VueStorefront based eCommerce platform that uses a Magento backend. We have thousands of products, and CloudImage simplifies our image delivery to end customers. We need these images to be served quickly and without compression artifacts. Of all the issues we have had, image delivery, optimisation, and such has not been an issue with CloudImage at all.
  • Image Optimisation.
  • Localised CDN Delivery.
  • Image Compression.
  • Pre-made Software Integrations.
  • Pricing.
  • Intermittent Dashboard Issues.
  • Image resize traunches. So 100px windows of resizing rather than pixel-perfect rescaling to save on cache size/delivery volume.
  • Image resizing.
  • Localised CDN delivery.
  • Lossless compression.
  • Primary been a time saver!
  • Saves us rolling our own solution.
  • Increases conversion of the end user on average.
So apparently I can't select the options. I have tried, but the only other one we seriously looked at was Piio. A couple of others we evaluated (for such a brief time) were similar to Piio, and didn't really cover what we needed. Piio (and others) don't tick all the boxes we need and is much more confusing to implement.

Do you think Cloudimage delivers good value for the price?

Yes

Are you happy with Cloudimage's feature set?

Yes

Did Cloudimage live up to sales and marketing promises?

Yes

Did implementation of Cloudimage go as expected?

Yes

Would you buy Cloudimage again?

Yes

We have thousands upon thousands of images across 15+ different sites, and not having to worry about compression and delivery is a huge relief. We serve lazy loading product listings (of sometimes 1000+ items) as well as up to 10 different images on a per-product basis. CloudImage is perfectly suited to this, and the lazy loading hasn't made CI so much as a hiccup. The service, once properly installed, hasn't let us down.

Evaluating Cloudimage and Competitors

  • Product Features
  • Product Usability
We needed something to move our PWA infrastructure into the 21st century. CloudImage is like no other and has more features and smooth integration than any other.
See if new competitors have entered the market.

Cloudimage Support

We have a single contact point, but CI has been immaculate with their support offering. Instantaneous and comprehensive.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. This is included.
Yes - Yep, lighning fast to be honest. Early days too.
Everytime?