TrustRadius
Commvault: Plenty of Data Protection Services For Any Business Needs
https://www.trustradius.com/data-center-backupCommvault Complete Backup & RecoveryUnspecified8.3103101
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November 01, 2019

Commvault: Plenty of Data Protection Services For Any Business Needs

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Commvault

Commvault is being used both for internal backups and as a backup solution for our on-premises customers as well. As of now, it is the only backup solution we use for on-premises customers/systems (we use Azure Backup for systems in Azure). Commvault addresses the business problem of having a scalable, dependable, and easy to use backup solution that supports multiple backup methods.
  • Scalable: Commvault is easy to deploy across environments and scales easy as the environment grows.
  • Lots of depth: Commvault operates as its own "ecosystem", which allows you to do many things with it.
  • Different backup options: Commvault supports various native application backups (SQL, DB2, Windows File system, Virtual Server, etc.).
  • Complexity: While the in-depth ecosystem of Commvault is nice for advanced users, there is a steep learning curve.
  • Workflows: While a lot of tasks can be automated with their workflow feature, various tasks and options are still not available.
  • Positive: Available Solution - We are able to leverage the various backup methods and retention options to our customers, selling different solutions as different SKU's.
  • Positive: Backups! - The obvious positive impact is we are able to support backups on our own internal systems and also provide data protection to our customers.
When it comes to on-prem, we only use Commvault for data protection. Anything in Azure we use Azure Backup.
The main difference is there is more data protection types supported with Commvault. Although Azure Backup supports on-prem as well, you simply get much more options and a much better backup solution using Commvault for on-prem backups.
Commvault support is some of the best vendor support I have worked with. Their staff are very knowledgeable across all tiers, they are always available to assist, their documentation is always up to date, etc. I have not run into any issues that Commvault support has not been able to help resolve.

Do you think Commvault Complete Backup & Recovery delivers good value for the price?

Yes

Are you happy with Commvault Complete Backup & Recovery's feature set?

Yes

Did Commvault Complete Backup & Recovery live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Commvault Complete Backup & Recovery go as expected?

I wasn't involved with the implementation phase

Would you buy Commvault Complete Backup & Recovery again?

Yes

Commvault is a great program for MSPs. As an MSP, you are usually supporting various different environments and Commvault allows you to backup various different applications using various different methods. For instance, Virtual Backups leverage VMware snapshots and is a very scalable option. Even if not an MSP, Commvault is well suited for companies that have a various range of infrastructure that needs to be backed up.

Commvault Complete Backup & Recovery Feature Ratings

Universal recovery
9
Live recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
8
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
10
Platform support
10
Retention options
10
Encryption
10