TrustRadius
Confirmit Review 14 of 22
Review: "Confirmit, a stable product to create and run online surveys"
https://www.trustradius.com/surveysConfirmitUnspecified7.736101
Juan Francisco Sanchez Cadena profile photo
March 08, 2014

Review: "Confirmit, a stable product to create and run online surveys"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
17.5
Modules Used
Admin, Survey Management, Survey data, Designer

Overall Satisfaction

Confirmit is used across the whole organization for several departments. It's a daily basis tool for many departments and for the web programming, translation and data processor departments it's the main tool. It help us to deliver surveys with the necessary amount of quality our clients needs.
Confirmit help us to deliver in time the surveys we need and at the same time we can collect real time data the respondents are providing.
  • Easy way to create simple surveys. Complex surveys can be created also with the flexibility needed by our clients.
  • Real time reports can be deliver internally or externally very quickly.
  • Extracting raw data is very simple.
  • Templates for extracting data are easy to handle
  • Browsers full functionality should be improved/implemented. There are some advantages using different browsers than IE.
  • Learning curve for new users is short.
  • Employee efficiency increases using confirmit as can deliver surveys in very short time.
  • Real time data improves customer service.
Haven't use another or similar product.
From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them.
Patching the product has been done faster and without large downtime of the product.
Do you need to implement quickly a survey? Confirmit can deliver it
Do you need a tool easy to learn for your employees? Count with Confirmit
Do you need real data for internal purposes or for external client use? Confirmit has an excellent report tool that it's easy to use and learn.
Do you need create the same survey for different languages? Confirmit's translation module has the capability you need.