To compose or to conduct.
May 29, 2021

To compose or to conduct.

Matthew Bohannon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Conga Composer

Overall Satisfaction with Conga Composer

We use Conga Composer in our development Dept to merge custom letters to the donors recent gift. It automates the process and produces the letter needed for the acknowledgment.

Pros

  • Merge of documents
  • Merge of donor profile
  • Less steps to merge letter with custom buttons

Cons

  • Work automatically with various letters without add ons.
  • Batch letter automation
  • Conga solutions included
  • Conga query included
  • Less time for development team
  • Very reliable
Salesforce has other apps that work with it that provide good alternatives to conga composer, such as Apsona document merge. Apsona provides a very cost effective and easy to use product that does as many letters as you want at half the cost. Both products are valuable to our organization.

Do you think Conga Composer delivers good value for the price?

No

Are you happy with Conga Composer's feature set?

Yes

Did Conga Composer live up to sales and marketing promises?

Yes

Did implementation of Conga Composer go as expected?

Yes

Would you buy Conga Composer again?

Yes

The product does good for one specific merge template, but it needs additional products from conga to provide automation for more than one letter. Eg. donor one needs June letter, donor two needs May letter, donor 3 needs a regular donor letter. You would have to separate the donors into different merge as it can only do one letter at a time out of the box.

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