#1 most frequent
United States of America
96.2%476 installations of 495
What is Bloomerang Fundraising?
Bloomerang Fundraising, formerly Qgiv, helps convert more donors, increase gift sizes, and deepen donor engagement. Through donation forms and peer-to-peer campaigns with auctions, events, and text fundraising, the solution is designed to maximize generosity.
Categories & Use Cases
Media
1 / 5
Screenshot of Bloomerang Fundraising’s donation form
Who Buys & Uses Bloomerang Fundraising
#2 most frequent
Canada
1.8%9 installations of 495
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
0.6%3 installations of 495
Qgiv gives back to you!
Pros
- Events - It is easy to create simple events and manage them from Qgiv - there is a lot of flexibility in managing membership, tickets, special fields on the form, and managing receipts - very intuitive.
- Donation forms - Qgiv's form builder for an online donation page is very easy to use and easily manipulated. We manage over $5,000 a year in donations via Qgiv. Not a ton compared to our full budget, but Qgiv does what our other donation processing software can not.
- Customer Service - Qgiv's customer service is AMAZING. They answer my questions promptly and really make me feel like I'm valued as a customer.
Cons
- The Qgiv integration with Blackbaud is still pretty clunky and should be built out more.
- Qgiv's ability to work with WordPress is sometimes problematic - nothing major has happened, but we have to troubleshoot occasionally because widgets are not displaying correctly on our website, which is a WordPress website.
Return on Investment
- It allowed us to start a recurring giving program, which we're hoping will bring in about $20,000 a year, very reliably.
Other Software Used
Raiser's Edge NXT, Blackbaud CRM
The Future of Online Giving
Pros
- User-friendly widgets and tools to customize donation pages to your website make Qgiv user-friendly and easy to navigate as a donor.
- The Peer to Peer fundraising tool is by far one of the best features of the software and the ability to track donations by an event.
- Customer service also really is amazing. When you call for help you are guaranteed to get a real person and not an automatic voicemail system.
Cons
- I would like to see the statistics and donor information expanded for reporting purposes to our board and department heads.
- It would also be nice to see how Qgiv can integrate more into the social media networks.
- Lastly, the cost for the mobile payment system is pretty high and needs to come down in price.
Return on Investment
- Qgiv has helped streamline our donor tracking and cultivation process.
- Qgiv has made it easy to put donors in categories for future notifications.
- Qgiv has helped to make the donor experience online user-friendly.
Alternatives Considered
Bloomerang and PayPal Payments
Other Software Used
Bloomerang, PayPal Payments
Qgiv is a solid product
Pros
- Great donor/user interface, very appealing and intuitive
- Excellent reporting on transactions
- Strong customer service
Cons
- The integration with Exceed Beyond has been VERY challenging. I think I have pushed both Qgiv and Exceed Beyond to their functional limits. The learning curve for getting integrated and getting up and running was steep - and I am usually a quick study with these things.
- There are little things, like the fact that at one point I noticed the address field for the donor's state didn't allow for abbreviations, but rather spelled out the entire state name. If this is being directly imported into our database and then later exported into a mailing list, I knew the post office wouldn't be happy. Plus, for a mail merge, who uses the whole state name? It's just weird. The response I got to this complaint was essentially, "thanks, we'll add it to the list of things we'll think about."
- There's no way to accept payments offline like you can do with Square. Not sure what this functionality would require, but it would sure be helpful when we are in a dead zone.
Return on Investment
- For the price, it's a solidly positive ROI for its functionality as a credit card processor. Prior to Qgiv we used MobileCause and I think the impact of the change has been neutral.
- Even though the integration with Exceed Beyond isn't perfect, it's still an improvement over entering all the data by hand. Saving time is hard to calculate, but I would say it has probably dropped our donation entry time by at least 10%.
Increase funding with Qgiv
Pros
- Qgiv has a great service but the BEST part is the CUSTOMER SERVICE. Their staff is knowledgeable, helpful and when you are reaching out to them - they treat you like you are their only customer. I've NEVER had to wait more than a few hours to get the help I've requested.
- Their system WORKS when you do. We almost doubled our Bowl For Kid's Sake from 2017 to 2018. There were two differences. The first was, we had some experience (a year before was all the staff's first one - our board had experience and helped a ton) and the second was our online peer-to-peer fundraising through Qgiv. The best part is, we already have a strong base for 2019's Bowl because Qgiv captured all that information.
- Met Jack at the National Conference (BBBS) and told him how much I loved their product. We talked, became friends and have stayed in contact. I shared with him something I was doing here to raise money. A few weeks later he called me and asked if I had time to visit. He sent me a link - we got on the phone and the computer together and he had put together a presentation showing me how he thought we could potentially double the money we were hoping to raise. I didn't even KNOW to ask for it!
Cons
- I don't have any suggestions here - they treated me like royalty - anything I didn't understand they walked me through and when I forgot it the next time and had to ask again - they acted like that was common - putting me at ease to call them back any and every time I need them.
Return on Investment
- Nearly doubled our winter fundraiser
- Allowed us to add a text to give
- Allows people donating to our agency to stay on OUR page to donate - they are not redirected to PayPal.
Other Software Used
Microsoft Office 365, Adobe Acrobat DC
