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Qgiv

Qgiv

Starting at $0 per month
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Overview

What is Qgiv?

Qgiv in Florida offers a nonprofit fundraising platform supporting online event registration, handheld kiosks for collecting credit card donations, support for peer-to-peer donations, and other fundraising tools.

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Recent Reviews

TrustRadius Insights

Qgiv is a versatile and user-friendly platform that has proven to be invaluable for managing fundraising campaigns. Users appreciate its …
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Pricing

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Starter - Donation and Event Registration Forms

$0.00

Cloud
per month

Mobile Suite

$159.00

Cloud
per month

Peer-to-Peer Fundraising

$259.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.qgiv.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Qgiv?

Qgiv exists to help nonprofit, education and faith-based organizations raise more money with a comprehensive suite of fundraising tools featuring customizable donation forms, event registration, peer-to-peer fundraising, text giving with outbound messaging, and app-based auctions. It supports unlimited users with unlimited access to tools and support, no long-term contracts or hidden fees, and integrations with leading CRM and email tools to make it easy for nonprofits to experiment with new technology and grow their digital fundraising programs.

From their headquarters in Lakeland, Florida, the vendor states they currently serve more than 4,500 organizations in the United States and Canada, and further states they work closely with nonprofits and exist to help them succeed, celebrate their victories, and offer personal, one-on-one customer service.

Getting started is free, and the vendor boasts thousands of nonprofits have raised over half a billion dollars through Qgiv so far.

Qgiv Features

  • Supported: Online Donations
  • Supported: Text Giving
  • Supported: Peer-to-Peer Fundraising
  • Supported: Event Registration
  • Supported: Auction and Event Management

Qgiv Videos

Qgiv's fundraising technology is designed to help attract and retain more donors, save time, and raise more money by offering multiple ways of giving.
Qgiv's peer-to-peer platform helps more donors and raise more funds with tools designed to attract and engage participants and their networks.
Qgiv's Mobile Suite: Text Fundraising, Outbound Messages, and FundHub Live Qgiv's Mobile Suite offers text fundraising with custom keywords, outbound messages and reminders, and FundHub Live screencasting to display real-time campaign progress on the big screen at events.

Qgiv Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)
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Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
October 22, 2019

Qgiv gives back to you!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Two departments in my organization use Qgiv - our Development Department and our Education Outreach Department. We use it to process our recurring, monthly donations because Blackbaud (our CRM) does not have the ability to automatically charge recurring gift. Having Qgiv allows us to have a strong monthly donor base, something that is very important to have when fundraising for a nonprofit. Our Education Department uses Qgiv to create "events" for all their workshops - it's where they process sign-ups and fees for attending. It works great for them!
  • Events - It is easy to create simple events and manage them from Qgiv - there is a lot of flexibility in managing membership, tickets, special fields on the form, and managing receipts - very intuitive.
  • Donation forms - Qgiv's form builder for an online donation page is very easy to use and easily manipulated. We manage over $5,000 a year in donations via Qgiv. Not a ton compared to our full budget, but Qgiv does what our other donation processing software can not.
  • Customer Service - Qgiv's customer service is AMAZING. They answer my questions promptly and really make me feel like I'm valued as a customer.
  • The Qgiv integration with Blackbaud is still pretty clunky and should be built out more.
  • Qgiv's ability to work with WordPress is sometimes problematic - nothing major has happened, but we have to troubleshoot occasionally because widgets are not displaying correctly on our website, which is a WordPress website.
Since Qgiv isn't a CRM, it has limitations in that respect, but I wouldn't recommend using Qgiv if you don't already have CRM. It can't store anything in terms of donor information and queries and lists would be pretty limited for something like that. Definitely use Qgiv to process donations and event registrations.
  • It allowed us to start a recurring giving program, which we're hoping will bring in about $20,000 a year, very reliably.
Customer support is amazing - they're very prompt, thoughtful in their response, and are clearly trying to help you problem solve, not just find a quick fix.
Marcus Madison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Qgiv is being used by our organization for peer-to-peer fundraising for our major Bowl For Kids' Sake event. Our organization also uses Qgiv to process individual donations for our special event fundraisers. The software is used primarily in our Marketing department and has helped streamline our online donor experience and the tracking of donors.
  • User-friendly widgets and tools to customize donation pages to your website make Qgiv user-friendly and easy to navigate as a donor.
  • The Peer to Peer fundraising tool is by far one of the best features of the software and the ability to track donations by an event.
  • Customer service also really is amazing. When you call for help you are guaranteed to get a real person and not an automatic voicemail system.
  • I would like to see the statistics and donor information expanded for reporting purposes to our board and department heads.
  • It would also be nice to see how Qgiv can integrate more into the social media networks.
  • Lastly, the cost for the mobile payment system is pretty high and needs to come down in price.
Qgiv is great for small businesses or large companies that are looking for a user-friendly software to use to process donations, sale items or simply use a tool for peer-to-peer fundraising. The customer is by far the best service I have ever received and the baseline data is easy to export for donor cultivation purposes.
  • Qgiv has helped streamline our donor tracking and cultivation process.
  • Qgiv has made it easy to put donors in categories for future notifications.
  • Qgiv has helped to make the donor experience online user-friendly.
Qgiv is by far a better product. No hidden fees and the team of developers continue to make updates that are relevant to keeping the software competitive and user-friendly. Also, customer service is a 10 out of 10 when it comes to troubleshooting different software scenarios. Finally, the ability to export and import is a basic and awesome necessity.
Esther Landau, CFRE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Qgiv for:
  • online fundraising
  • event management (ticket sales, etc)
  • merchandise and other sales
Our development department uses it daily. Our staff who do sales for our handmade products and art use it several times a week. It allows us to take credit card payments and isn't limited to just Visa and MasterCard. We purchased Qgiv because it purportedly integrates with our donor database, Exceed Beyond. We thought this integration would reduce time spent entering gifts into the database and would smooth out our busiest periods.
  • Great donor/user interface, very appealing and intuitive
  • Excellent reporting on transactions
  • Strong customer service
  • The integration with Exceed Beyond has been VERY challenging. I think I have pushed both Qgiv and Exceed Beyond to their functional limits. The learning curve for getting integrated and getting up and running was steep - and I am usually a quick study with these things.
  • There are little things, like the fact that at one point I noticed the address field for the donor's state didn't allow for abbreviations, but rather spelled out the entire state name. If this is being directly imported into our database and then later exported into a mailing list, I knew the post office wouldn't be happy. Plus, for a mail merge, who uses the whole state name? It's just weird. The response I got to this complaint was essentially, "thanks, we'll add it to the list of things we'll think about."
  • There's no way to accept payments offline like you can do with Square. Not sure what this functionality would require, but it would sure be helpful when we are in a dead zone.
I think our scenario is a good one for Qgiv as long as you don't expect the world. I learned a great deal about the challenges of integration, like that this tech is very literal and requires precise matching or it won't work. As a tool of its own, it's really strong. If you are looking for a real-time giving thermometer, this still isn't your best bet - they have updated it to where it will refresh every minute, but if you are doing in-the-moment text-to-pledge during your Fund a Need at an event, it's not set up (yet) to do that.
  • For the price, it's a solidly positive ROI for its functionality as a credit card processor. Prior to Qgiv we used MobileCause and I think the impact of the change has been neutral.
  • Even though the integration with Exceed Beyond isn't perfect, it's still an improvement over entering all the data by hand. Saving time is hard to calculate, but I would say it has probably dropped our donation entry time by at least 10%.
We originally used Square for credit card processing but it didn't allow us to collect ANY donor data, which is useless. MobileCause was good, particularly for its real-time giving thermometer, but the online interface wasn't very flexible or customizable. We selected Qgiv because of its integration potential with Exceed and it would allow us to consolidate our various pieces of software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Qgiv helps us with our fundraisers. We nearly doubled our income at our winter fundraiser. Part of that was more work on our end and some experience, but a HUGE part of that was the online presence we added and the Peer-to-Peer fundraising platform they helped us create. And when I say helped us create, really what I mean is, they created it with instruction from me - I got to watch them build it on my screen while on the phone with the guy doing all the work. It helped us communicate our mission and our goal for this fundraiser and it was VERY successful.
  • Qgiv has a great service but the BEST part is the CUSTOMER SERVICE. Their staff is knowledgeable, helpful and when you are reaching out to them - they treat you like you are their only customer. I've NEVER had to wait more than a few hours to get the help I've requested.
  • Their system WORKS when you do. We almost doubled our Bowl For Kid's Sake from 2017 to 2018. There were two differences. The first was, we had some experience (a year before was all the staff's first one - our board had experience and helped a ton) and the second was our online peer-to-peer fundraising through Qgiv. The best part is, we already have a strong base for 2019's Bowl because Qgiv captured all that information.
  • Met Jack at the National Conference (BBBS) and told him how much I loved their product. We talked, became friends and have stayed in contact. I shared with him something I was doing here to raise money. A few weeks later he called me and asked if I had time to visit. He sent me a link - we got on the phone and the computer together and he had put together a presentation showing me how he thought we could potentially double the money we were hoping to raise. I didn't even KNOW to ask for it!
  • I don't have any suggestions here - they treated me like royalty - anything I didn't understand they walked me through and when I forgot it the next time and had to ask again - they acted like that was common - putting me at ease to call them back any and every time I need them.
They don't just help when we ask them to, they are familiar with us and what we do and are constantly reaching out to us with ideas, suggestions and helping us increase our donations! They are AWESOME!
  • Nearly doubled our winter fundraiser
  • Allowed us to add a text to give
  • Allows people donating to our agency to stay on OUR page to donate - they are not redirected to PayPal.
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