Reviews (1-4 of 4)
- Events - It is easy to create simple events and manage them from Qgiv - there is a lot of flexibility in managing membership, tickets, special fields on the form, and managing receipts - very intuitive.
- Donation forms - Qgiv's form builder for an online donation page is very easy to use and easily manipulated. We manage over $5,000 a year in donations via Qgiv. Not a ton compared to our full budget, but Qgiv does what our other donation processing software can not.
- Customer Service - Qgiv's customer service is AMAZING. They answer my questions promptly and really make me feel like I'm valued as a customer.
- The Qgiv integration with Blackbaud is still pretty clunky and should be built out more.
- Qgiv's ability to work with WordPress is sometimes problematic - nothing major has happened, but we have to troubleshoot occasionally because widgets are not displaying correctly on our website, which is a WordPress website.
- User-friendly widgets and tools to customize donation pages to your website make Qgiv user-friendly and easy to navigate as a donor.
- The Peer to Peer fundraising tool is by far one of the best features of the software and the ability to track donations by an event.
- Customer service also really is amazing. When you call for help you are guaranteed to get a real person and not an automatic voicemail system.
- I would like to see the statistics and donor information expanded for reporting purposes to our board and department heads.
- It would also be nice to see how Qgiv can integrate more into the social media networks.
- Lastly, the cost for the mobile payment system is pretty high and needs to come down in price.
- online fundraising
- event management (ticket sales, etc)
- merchandise and other sales
- Great donor/user interface, very appealing and intuitive
- Excellent reporting on transactions
- Strong customer service
- The integration with Exceed Beyond has been VERY challenging. I think I have pushed both Qgiv and Exceed Beyond to their functional limits. The learning curve for getting integrated and getting up and running was steep - and I am usually a quick study with these things.
- There are little things, like the fact that at one point I noticed the address field for the donor's state didn't allow for abbreviations, but rather spelled out the entire state name. If this is being directly imported into our database and then later exported into a mailing list, I knew the post office wouldn't be happy. Plus, for a mail merge, who uses the whole state name? It's just weird. The response I got to this complaint was essentially, "thanks, we'll add it to the list of things we'll think about."
- There's no way to accept payments offline like you can do with Square. Not sure what this functionality would require, but it would sure be helpful when we are in a dead zone.
- Qgiv has a great service but the BEST part is the CUSTOMER SERVICE. Their staff is knowledgeable, helpful and when you are reaching out to them - they treat you like you are their only customer. I've NEVER had to wait more than a few hours to get the help I've requested.
- Their system WORKS when you do. We almost doubled our Bowl For Kid's Sake from 2017 to 2018. There were two differences. The first was, we had some experience (a year before was all the staff's first one - our board had experience and helped a ton) and the second was our online peer-to-peer fundraising through Qgiv. The best part is, we already have a strong base for 2019's Bowl because Qgiv captured all that information.
- Met Jack at the National Conference (BBBS) and told him how much I loved their product. We talked, became friends and have stayed in contact. I shared with him something I was doing here to raise money. A few weeks later he called me and asked if I had time to visit. He sent me a link - we got on the phone and the computer together and he had put together a presentation showing me how he thought we could potentially double the money we were hoping to raise. I didn't even KNOW to ask for it!
- I don't have any suggestions here - they treated me like royalty - anything I didn't understand they walked me through and when I forgot it the next time and had to ask again - they acted like that was common - putting me at ease to call them back any and every time I need them.
Qgiv Scorecard Summary
Qgiv exists to help nonprofit, education and faith-based organizations raise more money with a comprehensive suite of fundraising tools featuring customizable donation forms, event registration, peer-to-peer fundraising, text giving with outbound messaging, and app-based auctions. It supports unlimited users with unlimited access to tools and support, no long-term contracts or hidden fees, and integrations with leading CRM and email tools to make it easy for nonprofits to experiment with new technology and grow their digital fundraising programs.
From their headquarters in Lakeland, Florida, the vendor states they currently serve more than 4,500 organizations in the United States and Canada, and further states they work closely with nonprofits and exist to help them succeed, celebrate their victories, and offer personal, one-on-one customer service.
Getting started is free, and the vendor boasts thousands of nonprofits have raised over half a billion dollars through Qgiv so far.
To learn more, visit www.qgiv.com.
- Does not have featureFree Trial Available?No
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
|Donation and Event Registration Forms||$0||per month|
|Mobile Suite||$129||per month|
|Peer-to-Peer Fundraising||$229||per month|
Processing Fees: 3.95% + $0.30 per transaction +1% for peer-to-peer transactions +1% for American Express
Qgiv Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Qgiv Technical Details