Item: Conga Composer
Rating: 8
Author: Verified User

Overall Satisfaction with Conga Composer

Use Cases and Deployment Scope

We are very new to generating Conga Composer solutions in-house. We are a fundraising unit so, thus far, we are creating pledge reminders and account/contact briefing documents. All of this process used to be a manual seek-and-find process, and you can imagine how much time that process has consumed. Now, our researchers can produce a full briefing doc with the press of a button. I am still learning and have much to learn, but fully believe the sky is the limit in terms of productivity and efficiency gains to be made for our department.

Pros and Cons

Pros

If you have the know-how, Conga Composer can generate any template you can think of.
Conga Composer is powerful in its simplicity.
Customizations and parameters allow complex control over your templates.

Cons

The Conga Query Builder is not as robust as it could be. An example is the limiting of functions to only allow AND statements. If you want to include OR statements, you have to manually write and test them outside of the Query Builder.
Conga Composer is quite difficult to master while learning on your own.
The Conga Composer documentation should include more complete examples of syntax (especially for queries) and more fully include the steps to complete a given action.

Return on Investment

For our contact briefing doc, we have reduced time to produce a finished product from 5 hours to 20 minutes. The 20 minutes is the worst-case-scenario in which some manual editing is required. Our new time is more realistically less than a minute.
For our pledge reminders, one person produces all of these on a monthly basis. Some months (end of year) are busier than others, ranging from 50 reminders in some months to several hundred at the heaviest. Using Composer and Conga Batch, the person producing these will save a week's worth of hours plus.

Ease of Use

I have a pretty good skill for picking up tech quickly. There are some portions of the Conga Solution Builder that aren't as robust or user-friendly as they could be. I have also experienced documentation and courses in the Conga Learning Center seem to be missing steps and/or documentation, which requires me to seek information elsewhere (the Composer Community is a great resource!)

Automated Workflow

Two workflows have incorporated Composer solutions, and those processes have been GREATLY reduced due to the solutions.

Key Insights

Do you think Conga Composer delivers good value for the price?

Yes

Are you happy with Conga Composer's feature set?

Yes

Did Conga Composer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Conga Composer go as expected?

I wasn't involved with the implementation phase

Would you buy Conga Composer again?

Yes

Likelihood to Recommend

I'm early in my Conga Composer journey but, even in my limited experience, there is nothing it can't handle (within reason) and the sky's the limit. I have found it rather difficult to learn (most queries) as I'm learning on my own with the Conga Learning Center and YouTube videos.

Comments

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Conga Composer For the Win!

Software Version

Modules Used