It has impacted our workflows immensely. | TrustRadius

Overall Satisfaction with Conga Composer

Use Cases and Deployment Scope

We use it alot to build PDF templates, writing Global Merge queries and generating invoices and adjustments related to monetary stuff. We also recently wanted to add an ink signature option using Conga Sign (We already use Sign but we heard we need to use the API for this use case) so we are in process of implementing that.

Pros and Cons

Pros

Global Merge
Ease of Integration with Salesforce
Lack of coding/implementation required

Cons

Conga Sign
Building Templates on Word could be improved now.
No support for Sandbox-Prod deployment using change sets in Salesforce

Return on Investment

Streamlined our documentation process from paper to digital
Easy Integration in SF CRM
Barrier to entry is pretty hard in my opinion. Hard to KT to team members.

Ease of Use

8

Its pretty well made in comparison to the competitors. I keep coming back to the SF integration because that was our biggest pain point solved.

Automated Workflow

It has impacted our workflows immensely.

Alternatives Considered

Conga Sign and DocuSign

Easily the best In the market. Still needs massive improvements in my opinion. Alot of use cases look legacy today!

Key Insights

Do you think Conga Composer delivers good value for the price?

Not sure

Are you happy with Conga Composer's feature set?

Yes

Did Conga Composer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Conga Composer go as expected?

Yes

Would you buy Conga Composer again?

Yes

Other Software Used

Salesforce CRM Analytics, CalendarHero

Likelihood to Recommend

Invoicing and Reporting

Comments

Please log in to join the conversation