ConnectWise is your tool if you are an MSP
Updated July 24, 2017
ConnectWise is your tool if you are an MSP
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Manage
We use ConnectWise as the primary tool to run our entire organization. It is invaluable as a tool and we have put considerable resources into developing and customizing the product. If you are an MSP, this and LabTech (both owned by the same company) are your tools.
- Single tool for all departments
- Good integration with some powerful 3rd party tools
- Well developed and mature software
- Patches can break things, we always patch far behind!
- Can be delayed years for promised key features
- It is a single tool for most aspects of the business, which is it's primary strength