Easy to use, but the interface could use an update
October 23, 2019
Easy to use, but the interface could use an update
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Manage
We use Connectwise for our service company to track customer tickets and time entries. We also use it to track sales opportunities and projects. For the ticket/time entries we also use to calculate billing to customers.
- Separation of duties.
- Time keeps for ticket management.
- Sales tracking.
- Getting outdated as far as the interface goes.
- Time saver.
- Billing assistance.
- Scheduling assistant.
I haven't tried anything else.