Acumatica

Overview

Recent Reviews

Flexible and customizable ERP

9
April 23, 2020
We are in FiduciaSoft successfully utilizing Acumatica ERP as internal system of business processes. In time, though, as the number of …
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Solid Product at an Affordable Rate

10
October 15, 2019
Acumatica is used for accounts payable, general ledger entries and financial statements.
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Great ERP for Inventory!

7
August 07, 2019
At b-glowing, we're using Acumatica as our inventory and accounting system. We track all inventory and sales with it so it's used company …

It just works.

7
August 01, 2019
EAA uses Acumatica to track expenses, manage reimbursements, and manage our overall accounting and financial reporting. All departments …
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Acumatica

8
July 25, 2019
We have been gradually implementing Acumatica for the last 18 months.
We had many bumps in the road, but after switching VAR I can see the …

Comprehensive, Team Focused ERP Solution

8
July 23, 2019
Acumatica is being used across our whole organization as an ERP solution. It allows us to pull together our various lines of business into …
Read full review

Popular Features

View all 110 features

Role-based user permissions (10)

9.7
97%

Standardized Processes (9)

9.6
96%

Accounts payable (9)

9.3
93%

Standard reports (8)

8.9
89%

Reviewer Pros & Cons

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Pricing

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What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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What is SAP Business One?

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

Features Scorecard

Payroll Management

10.0
100%

Customization

9.9
99%

Security

9.8
98%

Reporting & Analytics

9.2
92%

General Ledger and Configurable Accounting

9.5
95%

Inventory Management

9.8
98%

Order Management

9.6
96%

Subledger and Financial Process

9.6
96%

Project Financial Management

9.9
99%

Project Execution Management

8.0
80%

Grants Management

7.8
78%

Procurement

7.7
77%

Logistics

9.4
94%

Manufacturing

9.8
98%

Supply Chain

9.9
99%

Product Lifecycle Management

9.0
90%

Product Details

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools. It is a modular offering and can be deployed in many ways to accommodate business needs, either as an ERP or a narrower (and less expensive) accounting solution with the Financial Management Suite. Other modules are the Project Accounting Suite (budgeting, payroll and time sheet, analytics, and other functions), the Distribution Management Suite (purchasing, ordering, inventory tracking, order filling) and the Customer Management Suite (general CRM capabilities). Unlike many ERPs, Acumatica is not industry specific, and touts capabilities of interest to retailers, eCommerce users, even non-profits, and other possible small to medium-sized businesses desiring to automate business processes.

Acumatica Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Intercompany Accounting
  • Supported: Journals and Reconciliations

Subledger and Financial Process Features

  • Supported: Automated Invoice Processing
  • Supported: Customer Collections
  • Supported: Revenue Recognition
  • Supported: Cash Management
  • Supported: Asset Management

Inventory Management Features

  • Supported: Inventory tracking

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing
  • Supported: Cost of goods sold

Security Features

  • Supported: User-level audit trail

Procurement Features

  • Supported: Requisitions-to-Purchase Orders Integrated

Acumatica Screenshots

Acumatica Cloud ERP - Project DashboardAcumatica Cloud ERP - Job CostsAcumatica Cloud ERP - Support Manager DashboardAcumatica Cloud ERP - Data Analysis Receivables

Acumatica Video

Acumatica Cloud ERP: Overview

Acumatica Integrations

Acumatica Competitors

Acumatica Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android

Comparisons

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Frequently Asked Questions

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

What is Acumatica's best feature?

Reviewers rate Reimbursement management and API for custom integration and Single sign-on capability highest, with a score of 9.9.

Who uses Acumatica?

The most common users of Acumatica are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (48)

Ratings

Reviews

(1-11 of 11)
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Mohga Mohamed | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
[We use] Acumatica ERP as [an] internal system of business processes. In time, though, as the number of clients and employees grows, it becomes more difficult to manage projects and employee time records within Acumatica. As time goes by, more and more time goes towards tracking time, rates and billing decide to undertake an optimization project to improve the experience. The final goal- adjusting the ERP to save [the] time of employees on entering time cards, optimize [the] invoicing process, and give customers a portal for accessing their projected billing statement.
  • [It manages] finance department
  • Warehouse management
  • CRM management
  • I don't know
Its suite for E-commerce.
They support their customers with more tools like 1- Help center in every screen 2- Acumatica University [has] PDF books and videos 3- Contact with Acumatica team support through live chat, call, or create case
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are in FiduciaSoft successfully utilizing Acumatica ERP as internal system of business processes. In time, though, as the number of clients and employees grows, it becomes more difficult to manage projects and employee time records within Acumatica. As time goes by, and more and more time goes towards tracking time, rates, billing, and payroll, HR department decides to undertake an optimization project to improve the experience. The final goal- adjusting the ERP to save time of employees on entering time cards, optimize invoicing process, save time on payroll preparation, and give customers a portal for accessing their projected billing statement. We developed customization for HR module of Acumatica and decided these issues.
  • Customizable.
  • Flexible.
  • Ready to use from the box.
  • Simplify customization by the end-user.
  • It may be difficult to navigate in the beginning.
  • Expensive to customize if vendor does not delve into your business.
We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Nicole Ronchetti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
We currently use Acumatica for all of our CRM, accounting, and project management needs in every department. Most of our workers are remote and often traveling as well. So it's beneficial for us to have one piece of software that is in the cloud and works across all departments, branches, and locations.
  • Project accounting.
  • Sales reporting.
  • Financial reporting.
  • Field service.
  • Error reporting/viewing.
Acumatica is great for mid to large size organizations that need a fully integrated solution and many modules. The software is very robust and they are always adding more features and functionality to the product. So as your business grows the product does too. It's not like other ERP solutions that I've worked with that rarely improve.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Main accounting software for AP, AR, SO, PO and taxes.
  • Easy navigation
  • Everything is linked together
  • Record management
  • Auto applying payments
  • Bank reconciliation automation
Easy to use, but has the ability to be used in a very complex accounting environment.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Acumatica is used for accounts payable, general ledger entries and financial statements.
  • User friendly
  • Affordable
  • Overall good accounting system
  • Reporting system
  • Cash Management module/Reconciliation
  • Fixed Asset module
Perfect for our size agency - does not require a lot of training, very intuitive mainly for AP and GL. Reporting system is difficult and time consuming - have needed a lot of support in that area, especially when reporting changes are needed. Same with Cash Management and Fixed Assets modules: errors made are time consuming to correct
Score 7 out of 10
Vetted Review
Verified User
Review Source
At b-glowing, we're using Acumatica as our inventory and accounting system. We track all inventory and sales with it so it's used company wide. We're a growing company and as we've grown our accounting needs have grown as well. Acumatica helps us track our inventory and sales on a level required for where we're at now and for years to come as we grow.
  • Cloud based
  • Comprehensive system
  • Good help documentation
  • Report designing is clunky
  • Sometimes it's randomly slow
  • Can be difficult to navigate initially
Acumatica is great for tracking inventory. It has advanced capabilities in that area from what I've seen in other solutions. It is also great at tracking sales, but the caveat there is that It's probably not very well suited to ultra high retail volume. I think it would be well suited to a manufacturing company though.
August 01, 2019

It just works.

Score 7 out of 10
Vetted Review
Verified User
Review Source
EAA uses Acumatica to track expenses, manage reimbursements, and manage our overall accounting and financial reporting. All departments use Acumatica for the aforementioned purposes.
  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
  • Reporting could be a bit better. I wish it preloaded our budget so that we could generate a report against the projections.
  • The interface should have personalization features where we can hide fields that we don't use.
It is a great accounting and reporting tool for small to medium businesses. It has all of the essentials for expense tracking.
July 25, 2019

Acumatica

Sharone Levy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have been gradually implementing Acumatica for the last 18 months.
We had many bumps in the road, but after switching VAR I can see the light at the end of the tunnel.
We are using it as a complete ERP. From quote to cash with manufacturing management and tracking.
  • Unlimited users.
  • Web based ERP.
  • Continuously updated and improved.
  • The integration between Manufacturing to the Sales order could be streamlined.
  • Simplify customization by the end user.
It is not an industry-specific solution, so out of the box, you will need more tweaking.
Some of the solutions may not work as well as I would have liked to see.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Acumatica is being used across our whole organization as an ERP solution. It allows us to pull together our various lines of business into one consistent business process and provides visibility to leadership from financial reporting to customer interactions. Our accounting team has already seen a reduction in time spent on month-end close and other reporting processes; our sales team has visibility into customer accounts that they didn't have before, and our operations team has been able to eliminate almost all paper in the expense reporting process.
  • Expense reporting: Available both on the desktop and app versions, it has allowed our team members to reduce almost all paper in the expense reporting process, streamline approvals, and reduced time from submission to final payment.
  • CRM: Managing customer information in a single place, accessible to all. Connecting customer accounts to opportunities allow us to quickly see the overall value of an account from past, current and future opportunities.
  • Financial: Drill downs in reporting allows quick and easy access to address questions on individual transactions affecting financial performance. Drill downs are also protected by permissions and roles to ensure people only have access to information relevant to them.
  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Fairly easy and intuitive user interface with common features throughout the platform makes it easy to train users new to the system. However, it requires a lot of dev customization with limited features that a power user/administrator can manipulate. Doesn't provide a very customized experience to the individual user. Seems that the best scenario is for companies that will use implementation and customization services to maximize the features of Acumatica.
Parker Ong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are currently starting with one business unit and eventually implement it across the entire organization. One business problem we want to fix is the ability to see the actual sales activity of our sales people and connect their sales task to ordering, warehousing, and accounting. As we connect all these things we are able to see in real time what is happening by using dashboards and generating specific reports.
The creation of customized dashboards is one of our favorite features of Acumatica. We created a specific dashboard suited for each employee based on their specific function and roles.
  • Since our sales team is spread all around the country, Acumatica being based in the cloud really helps us set up and access the platform in any location as long as there is an internet connection. This saves us time and money because there is no need to set up hardware, servers, and networks in order to access Acumatica.
  • The customization of dashboards and the creation of specific conditions to show a certain metric is what amazes us as we use Acumatica. To give an example, we wanted to track the new leads that are being generated by our sales team per month. We were able to capture the data by setting the parameters and added this report to management's dashboard.
  • Most of our salespeople rely on their Mobile Phones to access Acumatica, and we feel that the Mobile App of Acumatica needs improvement. The functionalities are limited, therefore we need to access a desktop or laptop to create some entries.
I believe that Acumatica is very well suited for a distribution business. The features and functionalities such as multicurrency, stock transfer, and most especially the CRM platform are perfect for this kind of business model.
On other the hand, we feel that Acumatica is weak on food service businesses like a restaurant. It lacks the features and functionalities to be able to measure the assembly of food computation based on certain ingredients.
Justin Leflaive | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Acumatica across the whole organisation, we have 2 divisions so we use the inter-branch module in order to report on divisions separately. It enables complete integration between Purchasing, Sales orders, Stock Control and Finance - prior to using Acumatica we had to use 2 separate systems for Finance and Stock Control. It is also very scalable and customisable.
  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce. We wholesale products and it works well for that kind of business model.