WIBGI - Wouldn't it be great if - the users were as good as the software they use
Overall Satisfaction with Control-M
- Control-M provides an easy-to-use and easy-to-interpret interface for users, with most of the screen options and field names being self-explanatory. The on-screen options provide for a full range of functionality for automating batch production requirements, with multiple options and flexibility.
- The vendor provides Control-M a wide range of utilities for extracting information from the dataset and providing with a minimal amount of training required for use.
- As the systems programmer for Control-M on the Mainframe, the ease of installation is one of the nicest features. The installation is panel driven and can be used by a relatively inexperienced technician to install successfully in a matter of several hours.
- Again, as the systems programmer, I appreciate the level of expertise of the technical support personnel. Over the past 20+ years, I have come to know them well and find them to be knowledgeable and willing to provide assistance for any and all queries.
- The developers have always been willing to listen to requests for new functionality and enhancements to existing functionality and are working to have the same type of functionality across all platforms.
- We have worked closely with BMC to participate in the beta testing program and have had the opportunity to have an impact on software development.
- As with most of the Mainframe software products, documentation seems to be the weak link for the products - written by people and for people who already know what they need to do, not for people who are trying to figure how to use the product.
- Control-M provides an easy to use, visual approach to monitoring the existing production, determining status of service level agreements, timely notification of potential issues, and analytical tools for forecasting and running 'what if' scenarios.
- For people who are motivated to learn, Control-M provides an intuitive approach with minimal learning curve.
We have had Control-M for over 20 years. At that time, we had been using CA-7 for 10 years and 100% of our production processing involved running batch on IBM-compatible mainframes. We evaluated Control-M, ZEKE, IBM, and one other product. While Control-M was the best of that lot, it was not the robust or mature product that we see today. Unfortunately the conversion from CA-7 to Control-M was more mandated/motivated by non-technical criteria, and the conversion was not well received or supported by operations personnel, who made little or no effort to minimize the disruption of the transition.
Over the years, Control-M has become a strong product that I would recommend with no reservations.
Several months after converting from CA-7, we saw a demo of another product, which was to later become CA-ESP.